Lead Technical Program Manager - Media Supply Chain, Processing, and Distribution for Disney Entertainment & ESPN Technology

Transforming the Media Industry with Disney Entertainment & ESPN Technology

At Disney Entertainment & ESPN Technology, we're on a mission to revolutionize the way the world experiences entertainment and sports. As a leader in the media industry, we're harnessing the power of technology to create immersive and engaging experiences for millions of people around the globe. Our teams are working tirelessly to develop innovative products and platforms that shape the future of media, from Disney+ and Hulu to ESPN+ and beyond.

As a Remote Lead Technical Program Manager in our Media Supply Chain, Processing, and Distribution organization, you'll play a critical role in driving the success of our live and VOD video processing and packaging services. You'll be responsible for managing complex technical projects, leading cross-functional teams, and collaborating with senior stakeholders to deliver high-quality solutions that meet our business goals.

About the Role

This is an exciting opportunity to join our Engineering Program Management team, where you'll be responsible for driving deliverables for our live and VOD video Processing and Packaging Services team. You'll work closely with multiple technical teams, product groups, and stakeholders to ensure the successful execution of our technical projects.

Key Responsibilities:

• Drive discovery, planning, and execution of domain software from start to finish, including management of cross-functional touchpoints across technical teams.
• Orchestrate team ceremonies, contribute to positive team dynamics, and build a culture where all members and points of view are respected.
• Call and run meetings to conclusion and/or actionable outcome, including with groups of people beyond the immediate team.
• Document decisions/results/notes professionally and in a timely manner.
• Leverage experience with Agile and Scrum to manage releases and balance task priorities across multiple projects.
• Solve complex problems rapidly in a challenging, dynamic environment with minimal direction.
• Partner with engineering leadership on team process perpetually across sprints/projects/programs.
• Communicate with transparency and regularity to business and technical senior management, delivery teams, and stakeholders regarding project highlights and overall health.
• Convey complex and/or difficult information effectively to both technical and non-technical audiences, including Executives.
• Influence key decision-makers/stakeholders towards new business processes and technical solutions that best serve The Walt Disney Company.

Delivering Quality Solutions

• Dive into technical details, understanding and providing input on overall technical designs.
• Identify scope of technical inputs and outputs as dependencies for other engineering teams.
• Lead engineering teams through the identification and timely management of risks and the resolution of issues, escalating to management as appropriate.
• Produce actionable tickets that inform engineering and quality assurance of desired outputs, utilizing Global Program Management standards to tag project work for effective status rollup.
• Triage open/backlog items prior to sprint planning; collect and track sizing estimates for burndown reports; gain experience from past sizing and be comfortable sizing independent of engineering.
• Collaborate with product partners to help define/scope feature requirements and work with software architects, technical leads, and product to determine how best to build our engineering solution and meet our overall requirements.

Requirements and Qualifications

Basic Qualifications:

• 7+ years of experience managing progressively complex, modern application software development projects.
• Talent leading virtual meetings with distributed teams, including executive sponsors, business partners, and dependent service organizations.
• Expert with project management tools, including: Confluence, JIRA, Smartsheets, Airtable.
• Proficiency in Agile Project Management methods; including Scrum and/or Kanban.
• BA/BS or equivalent experience required.

Preferred Qualifications:

• Extensive knowledge of distributed application software development life cycle, including microservices deployed into AWS as well as on-premise data centers.
• Prior experience with or understanding of video processing & media streaming technologies.
• Established experience with, or a willingness to rapidly learn back-end streaming media concepts and formats, such as Adaptive Bit Rate (ABR) encoding, encryption, HLS, CMAF, AC3, and HEVC.
• Growing understanding of content distribution network (CDN) technologies/providers and commonalities for an upstream media provider.

What We Offer

As a Disney Entertainment & ESPN Technology team member, you'll enjoy a comprehensive compensation package that includes a competitive salary, bonus, and long-term incentive units. You'll also have access to a range of benefits, including medical, financial, and other perks that support your overall well-being.

Our company culture is built on a foundation of innovation, collaboration, and respect. We're committed to creating an inclusive and diverse work environment that fosters creativity and growth. As a remote team member, you'll have the flexibility to work from anywhere, while still being connected to our global team.

Career Growth and Development

At Disney Entertainment & ESPN Technology, we're dedicated to helping our team members grow and develop their skills. As a Lead Technical Program Manager, you'll have opportunities to take on new challenges, lead cross-functional projects, and develop your technical and leadership skills.

You'll be working with a talented team of professionals who are passionate about innovation and customer satisfaction. Our teams are committed to delivering high-quality solutions that meet our business goals, and we're always looking for talented individuals to join our team.

Join Our Team!

Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team, and we're excited to consider your application. If you're driven by purpose and passionate about technology and media, we encourage you to apply for this exciting opportunity.

We can't wait to hear from you and explore how you can contribute to our team's success!