UPS Store Center Associate Remote Jobs

UPS is now hiring Remote Store Center Associates to provide virtual support for UPS Store locations across the country. In this role, you’ll help customers with packaging inquiries, shipping solutions, and retail-related questions, all from the comfort of your home.

Position: Store Center Associate (Remote) Job Type: Full-Time / Part-Time Location: Remote – U.S. based applicants only Pay: $22–$26/hour

Key Responsibilities

• Assist customers with UPS Store services including shipping, returns, mailbox rentals, and packaging

• Respond to inquiries via phone, email, or live chat

• Provide information about pricing, delivery estimates, and store hours

• Troubleshoot service issues and escalate complex requests as needed

• Update customer records and log support interactions accurately

• Deliver a positive, brand-aligned customer experience remotely

Requirements

• High school diploma or GED required

• Previous customer service, retail, or UPS Store experience is a plus

• Excellent verbal and written communication skills

• Ability to multitask while using digital tools and databases

• Reliable home internet connection and a quiet workspace

• Strong problem-solving skills and attention to detail

Compensation

• Hourly Rate: $22–$26/hour

• Paid training

• Overtime and weekend availability bonuses

• Weekly or biweekly payment options

Benefits

• Work-from-home flexibility

• Medical, dental, and vision insurance for eligible employees

• Paid holidays and PTO

• UPS product and service discounts

• Opportunities for internal promotions to supervisory roles

How to Apply

UPS is expanding its virtual team to support The UPS Store network. If you're customer-focused and want a remote position that makes a difference, apply now!

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