Experienced Remote Data Entry Specialist for Investment Reconciliation and Client Transactions

Join Our Team as a Remote Data Entry Specialist: Revolutionizing Investment Reconciliation and Client Transactions

We're a dynamic and forward-thinking organization that's passionate about delivering exceptional client experiences and driving business growth through innovative solutions. As a leader in the financial services industry, we're committed to fostering a culture of excellence, diversity, and inclusion. We're now seeking an experienced Remote Data Entry Specialist to join our team and play a critical role in our investment reconciliation and client transaction processes.

About the Role

As a Remote Data Entry Specialist, you'll be responsible for performing daily reconciliation, trade, and transfer activities for various investments. Your primary focus will be on processing exchange buy and sell transactions in customer profiles, identifying and addressing breaks between TD Ameritrade and fund companies or transfer agents, and handling corporate activity events. You'll also be responsible for settling and reconciling transfer activity, processing and reconciling returns activity, and conducting research on complex and escalated issues.

Key Responsibilities

• Reconciliation and Transaction Processing:
  • Review membership deals or transaction requests
  • Process client/advisor level exceptions
  • Meet regulatory commitments (e.g., 2340 and 15C3-3)
  • Settle corporate, dividend, and transfer breaks
  • Reconcile across BOS and fund companies
• Problem-Solving and Research:
  • Investigate internal/external system enhancements or issues
  • Identify the root cause of breaks between TDA, the Fund, etc.
  • Develop process or technology solution options for management
  • Remediate transmission issues with the Fund or Contra Firm
• Client and Business Partner Service:
  • Respond to service partner inquiries regarding Fund-specific requirements/eligibility
  • Provide action on Alternative Investment moves to expedite client requests or remediate not-in-good-order issues
  • Ensure timely and accurate completion of client investing and returns requests

Essential Qualifications

To succeed in this role, you'll need:

• A strong understanding of investment products, transactions, and regulatory requirements
• Excellent analytical and problem-solving skills, with the ability to identify and resolve complex issues
• Proficient in Microsoft Office, particularly Excel, and experience with Salesforce or similar CRM systems
• Strong communication and interpersonal skills, with the ability to effectively interact with various stakeholders, including clients, business partners, and internal teams
• Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines
• Strong attention to detail and organizational skills, with the ability to maintain accurate records and meet productivity standards

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience in the financial services industry, particularly in investment operations or a related field
• Knowledge of TD Ameritrade systems and processes, or similar experience in a brokerage or investment firm
• Familiarity with fund accounting, transfer agency, or related operations
• Certifications such as CIMA, CFP, or CFA are a plus

Skills and Competencies

To excel in this role, you'll need to possess:

• Analytical and Problem-Solving Skills: Ability to analyze complex data, identify issues, and develop effective solutions
• Communication and Interpersonal Skills: Strong written and verbal communication skills, with the ability to interact with various stakeholders
• Attention to Detail and Organizational Skills: Ability to maintain accurate records, meet productivity standards, and prioritize multiple tasks
• Technical Skills: Proficient in Microsoft Office, particularly Excel, and experience with Salesforce or similar CRM systems
• Adaptability and Flexibility: Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines

Career Growth Opportunities and Learning Benefits

As a Remote Data Entry Specialist, you'll have opportunities to:

• Develop your skills and expertise in investment operations, reconciliation, and client transactions
• Participate in training and development programs to enhance your knowledge and stay up-to-date on industry trends and best practices
• Collaborate with cross-functional teams to drive business growth and improve client experiences
• Take on additional responsibilities and contribute to special projects and initiatives

Work Environment and Company Culture

We're a company that values diversity, inclusion, and work-life balance. As a remote employee, you'll enjoy:

• Flexible work arrangements and a dynamic, supportive work environment
• Opportunities to connect with colleagues and build relationships through virtual team-building activities and regular check-ins
• A culture that encourages collaboration, innovation, and continuous learning
• Competitive compensation and benefits package, including opportunities for professional growth and development

Compensation, Perks, and Benefits

We offer a comprehensive compensation and benefits package that includes:

• Competitive salary and bonus structure
• Comprehensive benefits, including medical, dental, and vision coverage
• Retirement savings plan and company match
• Paid time off and holidays
• Opportunities for professional growth and development

Equal Employment Opportunity

We're an equal employment opportunity employer and welcome applications from diverse candidates, including minorities, women, veterans, and individuals with disabilities. We consider qualified applicants with arrest and conviction records for employment.

Join Our Team!

If you're a motivated and detail-oriented professional looking for a challenging and rewarding role in investment operations, we encourage you to apply for this exciting opportunity. As a Remote Data Entry Specialist, you'll play a critical role in our organization and contribute to delivering exceptional client experiences. Apply now and take the first step towards a fulfilling career with our team!