Pharmacy Manager, Amazon Pharmacy
About the position
Responsibilities
- Responsible for the overall safety, quality, performance and customer experience of the operations.
- Manage daily operations within the site, including meeting CPT times for same day deliveries, in partnership with co-located facilities and transportation.
- Evaluate physician medication orders for appropriateness of drug, dosage, potential interactions, and route of administration. Make recommendations for therapy changes to the prescriber as appropriate.
- Set and clarify requirements and expectations for employees. Measure performance, provide feedback, and hold the team to a high bar.
- Educate pharmacy staff on policies, reporting guidelines, and expectations as they relate to best quality practices.
- Drive creation of quality initiatives, process change initiatives and other Lean initiatives to enable their site to meet and exceed the operating plan.
- Manage workflow, escalations and effectively delegate across your leadership team in partnership with the Sr Pharmacy Operations Manager.
- Stay informed and adhere to local, state, and federal laws related to pharmacy practices, including changes or developments and their impact on Amazon Pharmacy and its customers.
- Coordinate with the corporate legal team to maintain licensure of the pharmacy and its staff with various state pharmacy boards. Continuously monitor licensure requirements.
- Align policies and initiatives with requirements and demands of accrediting/licensing bodies (BOP, VIPPS, URAC, DEA, FDA, USP).
- Responsible for the site's growth and partnering with capacity planning and facilities for all growth workforce management needs.
- Develop talent - Create, lead, engage with and direct a workforce to drive enhanced performance through our people agenda.
- Implement change and/or develop new processes as required to provide ability to better service customers, reduce cost to serve and improve contribution.
- Maintain the customer's profile through leveraging our PharmacyOS/Pharmacy Lite database to include appropriate current and past medical history, appropriate clinical and laboratory data, and concurrent medication (including over the counter and home remedies).
- Other duties as assigned.
Requirements
- Doctorate or Bachelor's Degree in Pharmacy.
- Active/Good Standing Pharmacist license in NJ.
- Extensive knowledge of state and federal laws, rules, and regulations surrounding pharmacy practices and patient safety.
- Experience with performance metrics, process improvement and Lean techniques.
- Strong in oral and written communication skills with the ability to think clearly, analyze quantitatively, problem-solve, support scope of requirements and prioritize.
- Able to manage detail, establish root cause and be able to extract and manipulate data.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- 1 year Staff Pharmacist experience within Amazon Pharmacy (if currently an Amazon employee).
Nice-to-haves
- 2+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.
- Ability to handle changing priorities and use good judgment in stressful situation.
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization.
- Entrepreneurial in mind, with the tenacity to develop ideas independently and thrive in fast-paced environment is crucial.
- An analytical thinker with project management skills, attention to detail, an ability to influence others, and exceptional organizational skills.
- Interest in long-term career development through assignments in multiple FCs across the nation.
Benefits
- Base pay for this position ranges from $108,000/year in our lowest geographic market up to $178,600/year in our highest geographic market.
- Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
- Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package.
- Full range of medical, financial, and/or other benefits.
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