General Virtual Assistant (For Pooling)
This is a remote position.
We are VirtuallyinCredible, a company committed to living and loving life. We started out with just 1 Virtual Assistant, and now we have over a thousand virtual assistants collectively working at home with us.
As a General Virtual Assistant, your role will contribute to the success of the business by providing the best customer support and experience to our valued clients.
Responsibilities:
- Provide customer support and manage client communications
- Handle calls and email inquiries
- Administrative tasks such as A/R, A/P, Work order processing, notices, compliances, lease renewals, document preparation, email management
- Marketing and Social Media Management
- Comply with client-specific Standard Operating Procedures in doing the day-to-day tasks
- Proactively keep him/herself updated with changes in Standard Operating Procedures and guidelines.
- Complies with VirtuallyinCredible’s set of guidelines in the fulfillment of daily tasks.
- Effectively represents VirtuallyinCredible’s core values to anyone within or outside of the company.
- Provide data and information to the leadership team as required.
- Perform additional/other services that may be required from time to time, which may or may not be related to the primary obligations stated above.
Requirements
Qualifications:
- Fluent in spoken and written English
- Willing to undergo background checking
- Good American accent
- Quiet home office work environment
- Willing to work on the graveyard shift
- Fast and reliable internet connection of at least 10MBPS with internet backup available
- Dependable electricity with power backup available
- Computer RAM: At least 12 GB RAM Memory
- Computer Processor: AMD Ryzen 3 2200/i3, Intel 8th gen/i5 and above
- Computer Operating System: Windows 11, or macOS (Sequoia, Sonoma, Ventura, and Tahoe)
Benefits
Why You'll Love Working with Us!
- Enjoy the freedom of permanent work from home while maintaining a healthy work-life balance.
- Receive paid training to set you up for success from day one.
- Annual performance appraisals designed to recognize your achievements and support your career growth.
- Get a free noise-cancelling headset to create the perfect work environment.
- Take advantage of holiday pay to enjoy your well-deserved time off.
- Earn overtime pay when you're willing to go the extra mile.
- Receive a generous referral bonus per hire for recommending great talent.
- Celebrate your hard work with a rewarding year-end bonus!