Experienced Full Stack Sales Representative – Customer Experience & Upselling Specialist at blithequark

Are you a sales enthusiast with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we have an exciting opportunity for you to join blithequark as a Full Stack Sales Representative – Customer Experience & Upselling Specialist.

About blithequark

blithequark is a leading provider of innovative solutions that take the worry out of appliance breakdowns for millions of customers in the UK. As a proud partner to leading manufacturer and retail brands worldwide, we're committed to delivering exceptional customer experiences that exceed expectations. Our team of dedicated professionals is passionate about making a difference in the lives of our customers, and we're looking for like-minded individuals to join our dynamic team.

The Role

As a Full Stack Sales Representative – Customer Experience & Upselling Specialist at blithequark, you'll be an ambassador for our market-leading brand, responsible for delivering exceptional customer experiences and driving sales growth through upselling and cross-selling. You'll be working from the comfort of your own home, with a 37.5-hour contract and a competitive salary and bonus structure.

Key Responsibilities:

* Use your sales and communication skills to upsell products and services to customers

• Build rapport with customers, understand their individual needs, and provide tailored solutions that meet their interests
• Provide peace of mind to customers by finding the right solution for every customer
• Collaborate with colleagues to achieve sales targets and deliver exceptional customer experiences
• Stay up-to-date with product knowledge and industry trends to provide expert advice to customers

How You'll Be Rewarded:

* Competitive salary and bonus structure: £23,000 plus average bonus earning potential of £6,000 per annum

• Uncapped bonus potential
• 33 days' annual leave (including bank holidays) + 5 extra days to buy each year
• Investment in your career: development through ongoing coaching and clearly defined progression opportunities
• Employee discounts: access to discounted Sky TV and mobile packages, and discounts for online and high street retailers
• Sales bonuses: earn extra take-home pay each month
• Health and wellbeing: discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme: matched employer contributions up to 5% of basic salary
• Life assurance: employer-funded cover of 4x basic salary
• Free annual D&G protection plan: access to discounted rates for family and friends too
• Incentives: regular incentives with amazing prizes to be won
• Employee assistance programme: free support and advice on relationships, physical and mental health, financial assistance, and more
• And many more benefits: including travel loans, car leasing, Cycle to Work, and Salary Finance schemes

What to Expect:

* 2-week training programme: learn our systems, meet your new colleagues, perfect your sales technique, and learn what makes a great customer experience

• 2 shift patterns on a 2-week rotation based on a 37.5-hour contract
• Mon 10:30-7pm, Tues-Thu 10-7pm, Friday 9.30 - 4pm
• Mon 10-6:30pm, Tues-Thu 9.30 - 6.30pm, Friday 9.30 - 4pm
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The Experience and Skills You Need:

* 1 year's continuous and targeted sales experience within the last 3 years

• A background in targeted sales and customer service
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Great communication skills: you're at ease building rapport, listening to customers, and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate Interviews Available

If you're a sales enthusiast with a passion for delivering exceptional customer experiences, we want to hear from you! Apply today to find out more about this exciting opportunity to join blithequark as a Full Stack Sales Representative – Customer Experience & Upselling Specialist.

Equal Opportunities Employer

blithequark is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Recruitment Process

blithequark works in trusted partnership with Brook Street (UK) Limited to support our recruitment process for contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality, and Brook Street will be in direct contact with you in relation to any application made. Apply Job! Apply for this job