Experienced Customer Development Insights Manager for Strategic Business Growth and Customer Relationship Building at blithequark

Introduction to blithequark

Imagine being part of a dynamic and innovative company that is revolutionizing the convenient nutrition space. blithequark is one of the fastest-growing companies in this category, with a portfolio of renowned brands that are sold internationally. Our company purpose is simple yet powerful: Changing Lives with Good Energy. We believe in empowering our people to develop and grow, and we're intentional about designing a culture where everyone feels connected and valued. As a result, we've been certified as a Great Place to Work for the 8th year running and rank #2 on Fortune Magazine's Best Workplaces in our category.

About the Role

We're seeking a highly skilled and experienced Customer Development Insights Manager to join our team. As a key member of our sales team, you will be responsible for developing strategic business opportunities with Costco Wholesale. Your primary focus will be on providing insights and recommendations to drive growth, increase penetration, and build strong relationships with our customers. You will report to the Costco Sales Director and work closely with cross-functional teams to achieve our business objectives.

Key Responsibilities

• Develop customer-specific insights to build understanding of account and provide recommendations for custom new packs and creative programs
• Work cross-functionally with internal HQ category, Sales Strategy, and Marketing on new item development and sell stories based on customer level category insights
• Manage the new item setup process and track and analyze new item introductions
• Provide weekly updates on Costco business internally up to blithequark Leadership
• Own Weekly Costco Meeting to review WOS and inventory changes/challenges
• Run weekly CRX/IRI reports for Costco Team and provide key insights on data
• Maintain price value audits for customer reporting and internal channel management
• Conduct competitive analysis with report out both internally and externally
• Engage Costco external partners to maintain programs and program development and partnerships
• Attend all Costco Meetings to provide insights as needed

Time Allocation

Your time will be allocated as follows:

• Customer Level Insights Development: 50% of time
• Strategic Planning: 30% of time
• Annual plans development and implementation: 20% of time

Qualifications and Skills

To be successful in this role, you will need:

• Bachelor's degree or equivalent work experience
• 3+ years of relevant Sales experience within Consumer-Packaged Goods (CPG) industry
• Previous experience working on Costco projects/Support is preferred
• Experience with Data analytic and systems (IRI)
• Proficient experience with reporting tools and platforms, Excel and reporting analytics
• Financial impact analysis / ROI reporting
• Effective short- and long-term forecasting capabilities
• Experience in demand forecasting
• Must be willing to travel up to 30% (if not in WA), 20% if in WA
• Independent, self-driven individual with the ability to build vs. manage
• Collaborative teamwork and alignment
• Creative approach with a desire for continuous improvement
• Expertise in sales and category management within CPG
• Proficient in data-driven decision-making and strategic planning

Career Growth and Development

At blithequark, we're committed to helping our employees grow and develop in their careers. You will have access to training and development programs, mentorship, and opportunities to take on new challenges and responsibilities. We believe in promoting from within and providing opportunities for advancement to our talented and dedicated employees.

Work Environment and Company Culture

Our company culture is built on our core values of purpose, connection, and growth. We believe in creating a work environment that is collaborative, inclusive, and supportive. We offer a range of perks and benefits, including:

• Friday afternoons off and a generous PTO package
• 401K match
• Hybrid work with an average of 3 days a week in the office for local Emeryville, CA folks
• All jobs are bonus-eligible
• Free custom lunch twice a week and plenty of snacks and shakes
• 2 weeks of work from anywhere time to move your Big Rocks
• Quarterly team building events/happy hours
• Bring your dog to work (3 days/week)
• Extended paid parental leave regardless of gender or familial make-up

Compensation and Benefits

The expected pay scale for this role is $125k to $135k for Seattle area candidates and $130k to $140k for Bay Area candidates, which may vary based on relevant experience, qualifications, geographic area, and internal equity for the role. We also offer a range of benefits, including medical, dental, and vision insurance, life insurance, and disability insurance.

Conclusion

If you're a motivated and experienced sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. At blithequark, we're committed to creating a work environment that is collaborative, inclusive, and supportive. We believe in helping our employees grow and develop in their careers and providing opportunities for advancement to our talented and dedicated employees. Don't miss out on this opportunity to join our dynamic team and contribute to our mission of Changing Lives with Good Energy.