Aston Carter REMOTE – Sales Support Representative in Houston, Texas
Description: – REMOTE This Sales Support Project Representative is a temporary 12-week assignment. The specialist requires specific knowledge of health insurance plans, interpretation of benefits and prior authorization protocol. Also, general knowledge of durable medical equipment (DME) coverage landscape is strongly recommended. This is a remote position based anywhere in the United States and will report to the Director, Customer Services and collaborate closely with the Lead, Sales Support – Intake and has no direct reports Specific Responsibilities · Effectively and accurately verify active health insurance coverage via phone call with a payor representative. · Effectively and accurately utilize the payor websites, such as Availity, NaviNet and others, to verify insurance eligibility and submit prior authorizations. · Ability to communicate in a clear and effective manner, both orally and in writing. · Ability to maintain confidentiality. · Document all interactions and calls into the customer relationship management (CRM) system in accordance with Quality Assurance, Regulatory and HIPAA guidelines. · Collaborate with Sales Support Representatives to transfer benefit verification and authorization data so the sale is completed accurately and efficiently. · Data entry of new patient referrals into CRM · Contact new patient referrals for insurance confirmation. · Provide telephone and department support, as needed. Additional Skills & Qualifications: Skills and Experience · Bachelor’s degree preferred · Experience in insurance benefits and eligibility · Strong computer skills including CRM (Salesforce.com), payor sites, such NaviNet and Availity · Strong organizational skills and attention to detail · Strong customer service skills · 1 year of medical insurance experience with medical company About Aston Carter: Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you. At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. Apply tot his job Apply To this Job