Experienced Remote Chat & Text Therapist – Behavioral Health Crisis Intervention and Prevention
Are you a compassionate and skilled therapist looking to make a difference in the lives of individuals and families in crisis? Do you have a passion for providing high-quality, remote mental health services? If so, we invite you to join our team at blithequark as a Remote Chat & Text Therapist. As a key member of our crisis intervention and prevention team, you will play a vital role in ensuring the well-being and safety of our clients while working from the comfort of your own home.
About blithequark
blithequark is a leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention. With a rich history dating back to 1987, we have established ourselves as a trusted partner in the community, committed to delivering exceptional care and support to individuals and families in need. As an EEO/AA Employer, we are proud to foster a diverse and inclusive work environment that values the unique perspectives and experiences of our employees.
Job Summary
As a Remote Chat & Text Therapist, you will be responsible for providing high-quality, remote mental health services to adults, families, and youth in crisis. You will work closely with our team to ensure the quality of services, coordinate day-to-day operations, and recommend and implement changes that improve the delivery of services. This is a full-time remote role that requires a strong commitment to providing exceptional care and support to our clients.
Key Responsibilities
* Answer all chats and texts in a timely and professional manner while meeting agency goals
- Effectively assess clinical situations and needs of all chatters
- Provide quality assurance of the program's service delivery
- Complete clinical documentation thoroughly, clearly, and accurately, including information critical to data collection and reporting to funders
- Monitor call-in times for clients placed on a 72-Hour Suicide Watch or Safety Follow-Up
- Attend all required meetings and training courses, even if they fall outside of the regularly scheduled shift
- Comply with and assure compliance by staff with the agency's standard of care for service delivery
- Ensure quality service delivery, including clinical care and all associated documentation
- Maintain all client records in accordance with agency policies and procedures
- Take an active role in ad hoc committees and work groups as assigned by the Manager or Director of Programs
- Provide instruction and training for interns and staff
- Adhere to the agency's policies and procedures and assure that staff is in compliance
- Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency
What You'll Provide
* Excellent oral and written communication skills
- Clear and effective communication
- Strong customer service
- Strong problem-solving and analytical skills
- Ability to document detailed information
- Ability to multitask
- Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation
- Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency
Education and Experience
* Bachelor's Degree in Counseling, Social Work, or related field required
- Minimum of 5 years of experience in the behavioral health field
- Crisis Experience preferred
- Supervisory experience preferred
- Program Development preferred
What You'll Experience
* The typical work environment will be at a blithequark office, working indoors
- Employees must be able to lift up to 25 pounds at times
What You'll Receive
* Generous PTO (15 days the first year)
- 10 paid holidays per year
- Medical plans (4 choices)
- Dental plans (2 choices)
- Vision plans (2 choices)
- 403(b) retirement plan
- Retirement Allowance
- Company-paid Life/AD&D and Long Term Disability
- Voluntary additional Life and Short-term Disability
- Tuition Reimbursement
- Elder Care Assistance
- Pet Insurance and much more!
About Our Team
At blithequark, we are committed to fostering a diverse and inclusive work environment that values the unique perspectives and experiences of our employees. We believe in the importance of providing exceptional care and support to our clients, and we are dedicated to delivering high-quality services that meet the needs of our community.
How to Apply
If you are a compassionate and skilled therapist looking to make a difference in the lives of individuals and families in crisis, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Equal Employment Opportunity
blithequark is an EEO/AA Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Note
All employees of blithequark are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason. blithequark reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. Apply for this job