[Remote] RCI-ABBV-31680 Pharmacovigilance Support Specialist (Veeva/Case Processing/ICSR/Vendor Oversight/Power BI)

Note: The job is a remote job and is open to candidates in USA. Rangam is seeking a Pharmacovigilance Support Specialist who will work remotely. The role focuses on supporting the pharmacovigilance team by managing vendor oversight activities and ensuring accurate registration of adverse event and product quality reports.

Responsibilities

• Accurate and timely registration of adverse event and product quality report from initial receipt to data entry within required timeframes.
• Performing Quality Review of external provider’s reconciliation tasks for Clinical and Post-marketing (Medical Information, Product Complaints and third-party vendor ) cases.
• Clearly and succinctly communicates information to customers verbally and in writing.
• Demonstrates a high level of customer service to both internal and external customers.
• Utilizes judgment skills to identify issues that impact the workflow.
• Uses rigorous logic and methods to solve difficult problems with effective solutions.
• Identifies gaps and areas that need improvement and communicates and/or implements recommendations/changes.
• Performing tasks outside one’s own area of responsibility to help with departmental needs
• Effectively prioritizes and manages own time to complete assigned tasks.

Skills

• Associates degree will also work
• Looking for business degree
• 1 year of pharmacovigilance exp needed
• Managing vendor oversight activity
• 2-3 yrs Pharmacovigilance exp will also work
• Not looking for clinical exp as this team only does post marketing work (This role is for non medical)
• ICSR follow up query process
• Veeva vault exp (case processing and adverse event activity)
• Supporting post marketing products
• Exp in product quality
• Able to work in fast-paced environment
• Excel, PowerPoint skills
• Accurate and timely registration of adverse event and product quality report from initial receipt to data entry within required timeframes
• Performing Quality Review of external provider’s reconciliation tasks for Clinical and Post-marketing (Medical Information, Product Complaints and third-party vendor) cases
• Clearly and succinctly communicates information to customers verbally and in writing
• Demonstrates a high level of customer service to both internal and external customers
• Utilizes judgment skills to identify issues that impact the workflow
• Uses rigorous logic and methods to solve difficult problems with effective solutions
• Identifies gaps and areas that need improvement and communicates and/or implements recommendations/changes
• Performing tasks outside one’s own area of responsibility to help with departmental needs
• Effectively prioritizes and manages own time to complete assigned tasks
• 6 months to 1 year of similar work experience
• Excellent computer and keyboarding skills including Excel, PowerPoint, Word and Outlook (or equivalent email system)
• Prior experience and familiarity with computer databases
• Superior attention to detail, quality, accuracy and timelines
• Strong time management and prioritization skills; ability to multi-task
• Strong adaptability to switching tasks to meet business needs
• Strong customer service skills
• Ability to work independently with minimal supervision as well the ability to work collaboratively and effectively within a team
• Fast learner of technical and process skills/knowledge
• Effective verbal and written skills
• Candidates must possess 3 to 5 years of experience or application/environment specific knowledge to perform tasks where large quantities of information, data or documents need to be maintained or manipulated in a structured database, filing system or associated reporting/holding format
• Power BI exp is nice to have
• Medical terminology knowledge preferred
• Prior experience in a regulatory/medical setting preferred

Company Overview

• Rangam is a global, innovative, Total Talent management firm with the mission of accelerating meaningful employment for everyone!​ We are a minority-, woman-, and disability-owned firm with over 25 years of experience promoting sustainable and inclusive talent programs within our communities and employers. It was founded in 1995, and is headquartered in Somerset, New Jersey, USA, with a workforce of 501-1000 employees. Its website is https://rangam.com/.

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