Sr. IT Data Analyst, Salesforce Data Cloud

Posted Sunday, November 2, 2025, 1:00 AM DeVry University strives to close our society’s opportunity gap and address emerging talent needs by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces. Our colleague experience is an area of obsessive focus. At DeVry University, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners. Opportunity This role focuses on leveraging and implementing Salesforce Data Cloud to organize, analyze, ingest, and model customer data for actionable insights. The position supports marketing and business analytics initiatives by enabling personalized engagement, predictive insights, and informed decision-making across B2B and B2C contexts while contributing to core Data Cloud configuration, integration, and AI-readiness activities.

Responsibilities

• Collect, harmonize, and ingest customer data from multiple sources into Salesforce Data Cloud (CDP) including basic configuration of Data Model Objects (DMOs), Data Lake Objects (DLOs), and identity resolution rules.
• Build and maintain data models and customer graphs, incorporating demographics, engagement history, product/course interests, and behavioral data using Salesforce Data Cloud capabilities.
• Partner with marketing teams to provide insights that guide personalized outreach (email, SMS, campaigns).
• Apply predictive analytics to determine the likelihood of conversion and optimize engagement strategies and support integration of these insights into CRM workflows.
• Translate strategic goals (e.g., enrollment, sales, marketing campaigns) into actionable tasks, timelines, and deliverables.
• Document data model objectives, assumptions, and analytical findings for cross-functional teams.
• Collaborate with offshore or internal analytics teams to ensure data integrity and readiness for modeling and to support Data Cloud ingestion and unification processes.
• Support governance, compliance, and data quality standards in line with organizational policies, including Data Cloud security and access considerations.
• Assist with basic API- or Flow-based integrations needed to move Data Cloud insights into Salesforce CRM applications.
• Contribute to AI-readiness activities such as enabling Einstein/Agentforce use cases and supporting data prerequisites for predictive or agentic model

Qualifications

• Hands-on experience with Salesforce Data Cloud, Consumer Data Platforms, or CRM analytics including exposure to ingestion, unification, or identity resolution components.
• Strong background in data modeling, predictive analytics, and customer segmentation.
• Experience working with marketing teams to turn data into actionable insights and supporting integration of insights into CRM workflows.
• Proficiency in SQL, Python, or R for data extraction and analysis.
• Experience with Power BI, Tableau, or other BI tools for visualization.
• Familiarity with AI/ML tools like Einstein AI or AgentForce is a plus as well as basic Apex, Flow, or API knowledge to operationalize Data Cloud outputs.
• Strong analytical, problem-solving, and business analysis skills.
• Ability to translate business objectives into technical data solutions.
• Effective collaboration and communication across functional and offshore teams.
• Understanding of data governance, integrity, and compliance best practices including Data Cloud metadata, lineage, and access considerations.
• Ability to work in a fast-paced environment and manage multiple priorities.
• This job will be posted for 30 days from the posting date.

DeVry University offers benefit options for full-time colleagues, including:

• 401(k) and Roth Plan w/match
• Paid Tuition Program
• Remote and Flex Work Options
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• Family and Domestic Partner Coverage
• Adoption Assistance
• Wellness Programs
• Volunteer Time Off
• Technology Stipend
• Career Development Programs
• Mental Health Care Programs
• Tax Savings Account (FSA and HSA)
• Short-Term/Long-Term Disability Coverage
• Life, Accident, AD&D, Critical Illness Insurance
• Auto/Homeowners, Pet and Legal Insurance
• Exclusive Discount Programs
• Family Care Services
• 2nd.MD, a virtual expert medical consultation service
• Health Advocacy Service

Benefits vary based on employment status. We believe that a vibrant and collaborative workplace is essential to our educational mission and the success of our community. We are committed to a workplace environment where all colleagues feel valued, respected, and supported. Job Details Job Family IT - Analytics / Integration/Automation Job Function IT Pay Type Salary Employment Indicator Full-Time Hiring Min Rate 120,000 USD Hiring Max Rate 130,000 USD Scan this QR code and apply! Download United States Apply tot his job Apply To this Job