Advisor: Practice Enablement and Adoption - Litigation

About the position

Responsibilities

• Understand Needs & Opportunities: Assist their supervisor to partner with lawyers, clients, and business services to map and evaluate current processes with an eye to identify where process improvement and technology can deliver greater value. Capture user stories, best practices, insights and maintain a knowledge base of challenges and opportunities faced by practitioners in Litigation practice.
• Shape and Prioritize Initiatives: When directed by the Firm’s idea intake process, collect information from the submitter to assist evaluating, scoring, and prioritizing ideas. Translates feedback into clear problem statements that IT and other business services can act on.
• Enable Practice Transformation: Assist with conducting design thinking sessions, co-lead process improvement workshops, pilots, and rollouts in partnership with Practice Technology team, and practice stakeholders to identify pain points and design innovative solutions.
• Increase Awareness and Engagement: Implement and assist with targeted outreach through listening sessions, practice presentations, vendor days to increase lawyer awareness and engagement with existing investments and emerging technologies that could help adversarial practice lawyers.
• Prototype and Validate: Collaborate with the Practice Technology team to build prototypes and validate the proposed solution. Work with Practice Technology team to customize templates or pilot/custom-build solutions for practice needs.
• Drive Adoption & Change: Collaborate with Practice Technology and Learning & Development to deliver tailored training, awareness sessions, and direct support. Assist with building confidence, adoption, and measurable ROI for innovative solutions.
• Collaborate Across Business Teams: Work with other business departments e.g., Knowledge Management, Practice Management, Information Services, Legal Risk Management, Business Development & Marketing etc., to solve the issue holistically. Collaborate with Practice Technology team to onboard vendors and pilot new solutions.
• Horizon Scanning: Assist with monitoring legal technology trends and emerging vendors with an eye towards those that might address pain points of our lawyers in adversarial practices. Share insights with Firm and IT leadership to inform strategy and future investment.
• Perform other duties as assigned or required to meet Firm goals and objectives.
• Align working hours as necessary to support global teams and business partners.

Requirements

• JD or Master’s degree; however, a Bachelor’s degree with relevant experience will also be considered.
• 2+ years’ experience working in legal environment either in a law firm or a legal department or a legal tech solution provider.
• Demonstrated experience of participating in strategic legal technology related projects, and particularly in evaluating and implementing legal tech solutions, in a large law firm or corporate/financial institution legal department or enterprise level, strongly preferred.
• Knowledge of the lifecycle of an adversarial legal matter is strongly preferred.
• Awareness and light experience of techniques in increasing adoption of legal tech tools and different methods of engaging and enabling lawyers is highly desirable.
• Experience in business analysis, solution design, consulting and/or client-facing roles.
• Demonstrated use of business requirements elicitation and documentation skills.
• Proficiency in Microsoft Office products.
• Working knowledge of process improvement principles (e.g., Lean, Six Sigma), when to invoke each methodology, and how to deploy process improvement tools (e.g., process maps, fishbone diagrams, root cause analysis).
• Awareness of or experience with project management principles, including Agile/Scrum and Waterfall methods.
• Ability to communicate technical concepts in clear, non-technical language to stakeholders.
• Strong customer service and problem solving mindset.
• Effective team player in diverse environments; thrives under pressure and meets shifting deadlines.
• Pragmatic, self-motivated, flexible and good team player.
• Self-starter with high initiative; detail-oriented, organized, and multitasking.
• Maintain confidentiality and discretion
• Light lifting; up to 20 lbs.
• Open to regional and/or global travel, as needed.

Nice-to-haves

• Ability to engage in design thinking, being able to conceptualize and implement a project from end-to-end.

Benefits

• We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

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