Product Owner - Dental & Vision Specialty Lines

About the position Unum is seeking a dynamic and experienced Product Owner to drive development of our Dental and Vision specialty lines. Aligned closely with Agile, this role bridges IT and business functions, ensuring seamless collaboration to achieve business objectives.

Responsibilities

• Drive the execution of a prioritized roadmap, delivering impactful features with a customer-centric focus.
• Define requirements, manage delivery timelines, and foster alignment across stakeholders.
• Mobilize teams to ensure the business is prepared to adopt, utilize, and support new capabilities prior to launch.
• Build and maintain relationships with third-party vendors, particularly those focused on Dental and Vision specialty lines.
• Work closely with Senior Product Owners on complex or expansive roadmaps.
• Contributes to business case development and cost benefit analysis within their product scope.
• Ensures IT delivery roadmap is aligned to the strategic annual product roadmap.
• Informs business around opportunities and executes on the product roadmap.
• Sets product and adoption KPIs with business partners and derives cascading metrics down through to the development and delivery activities.
• Maintains holistic understanding of relevant client personas and has the ability to engage with internal and external clients to test assumptions.
• Translates client needs from discovery into product backlog work items.
• Ensures ongoing client feedback is represented and influences prioritization, trade off, and roadmap decisions.
• Builds and maintains an updated and prioritized product backlog.
• Accountable to ensure the backlog represents technical bodies of work required for long term technical integrity.
• Accountable for creation and ownership of product backlog work items including acceptance criteria (Features, User Stories).
• Fully engages and leverages methodologies outlined in relevant product areas.
• Maintains a set of tools and skills to elicit client insights and feedback.
• Maintains set of tactical agile techniques in relation to work decomposition, planning, estimation, backlog tooling, status reporting.
• Builds and maintains current internal business expertise relevant to area of product development.
• Engages in industry analysis of trends, technology, and market advancements.
• Demonstrates active engagement and sharing of practices in Product Owner forums.
• Ensures operational readiness efforts are in place as new technology-driven capabilities are moved to production environments.
• Participate in the design digital adoption strategy with operational leaders.
• Track benefit realization on solutions that have moved to production, monitoring KPIs and incorporating feedback in future enhancements in the product backlog.
• Leverage backlog tooling software to provide metrics, status and progress towards deployment.
• Track progress of work towards agreed timelines for deliverables to ensure the health and progress of the holistic delivery roadmap.
• Adjust and communicate changes to timelines with review of impacts from changes.

Requirements

• Bachelor's degree preferred, or equivalent combination of education and experience.
• Experience in developing and understanding digital technology roadmaps, including identification and understanding of technical requirements.
• Proficient experience using Rally to create and update acceptance criteria such as features, user stories, etc.
• Proficient experience using MS Excel and PowerPoint for reporting and presentations.
• Experience working with public sector vendors on market planning and funding.
• Proven understanding of product management lifecycle and agile methodologies.
• Product Owner certification preferred (PSPO and/or CSPO).
• IT technical acumen to effectively collaborate with architects, designers, and all DevOps team members.
• Demonstrated success in progressive delivery of technical projects.
• Strong verbal, written, and presentation skills, with the ability to translate technical subject matter to nontechnical audiences.
• Demonstrates the ability to champion change and support teams through change.
• Proven ability to lead a team, influence with and without authority, challenge the status quo, and create a competitive advantage for the organization.
• Demonstrates high levels of ownership and accountability.
• Self-starter with the ability to effectively chart a path forward in ambiguous situations or under general direction.
• Strong interpersonal skills and a track record of engaging with customers and cross-functional stakeholders at all levels.
• Proven ability to help inform leaders in making difficult decisions.

Benefits

• Award-winning culture.
• Inclusion and diversity as a priority.
• Performance Based Incentive Plans.
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability.
• Generous PTO (including paid time to volunteer!).
• Up to 9.5% 401(k) employer contribution.
• Mental health support.
• Career advancement opportunities.
• Student loan repayment options.
• Tuition reimbursement.
• Flexible work environments.

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