2026 Business Systems Analyst

Walker & Dunlop is one of the largest providers of capital to the commercial real estate industry, committed to creating meaningful change in communities. The Business Systems Analyst will support the Debt Operations team in delivering client service and operational excellence while gaining hands-on experience across various business and technology functions.

Responsibilities

• Support the coordination and execution of user acceptance testing (UAT) and other functional testing activities
• Track and manage technology and application issues through resolution
• Gather, analyze, and document business and system requirements from internal stakeholders
• Collaborate cross-functionally with technology teams, subject matter experts, and project managers
• Participate in meetings with both technical and business teams to support project planning and delivery
• Assist in the post-implementation validation of system enhancements or updates
• Assist with data aggregation and creating data visualizations to support business insights and reporting needs
• Provide support on various technology and operational initiatives under the guidance of senior team members
• Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays

Skills

• Bachelor's degree in Business, Finance, Data Analytics, Information Systems, Statistics, or a related field
• Demonstrated proficiency in data analysis and systems support; commercial real estate or financial services exposure preferred
• Strong analytical and problem-solving skills with attention to detail
• Proficiency in Microsoft Excel and other Microsoft Office applications
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Excellent written and verbal communication skills
• Interest in commercial real estate, finance, or technology-driven business processes
• Technology-focused mindset with an aptitude for learning new tools and systems
• Self-starter with a proactive mindset and willingness to learn
• Familiarity with data tools such as SQL or Power BI is a plus
• Exposure to project management or issue tracking tools (e.g., JIRA, ServiceNow, Asana) is preferred

Benefits

• Up to 83% subsidized medical payroll deductions
• Competitive dental and vision benefits
• 401(k) + match
• Pre-tax transit and commuting benefits
• A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
• Paid maternity and parental leave, as well as other family paid leave programs
• Company-paid life, short and long-term disability insurance
• Health Savings Account and Healthcare and Dependent Care Flexible Spending
• Career development opportunities
• Empowerment and encouragement to give back – volunteer hours and donation matching

Company Overview