[Remote] Billing Analyst
Note: The job is a remote job and is open to candidates in USA. PAR Technology Corporation is a leader in restaurant technology, providing innovative solutions to empower brands worldwide. The Billing Analyst will be responsible for the accurate generation of invoices, management of billing processes, and collaboration with various teams to ensure financial integrity and operational efficiency.
Responsibilities
- Prepare, review, and process high volumes of invoices (e.g., subscription, project-based, usage-based, one-time) accurately and punctually, ensuring strict adherence to contractual terms, pricing agreements, and company policies
- Verify data from various sources (e.g., sales orders, service reports, usage logs) to ensure billing completeness and correctness
- Manage and execute recurring billing cycles and subscription-based invoicing, ensuring timely generation and delivery
- Perform regular reconciliations of billing-related accounts, including deferred revenue, unbilled revenue, and accounts receivable, ensuring accuracy for financial reporting
- Investigate and resolve complex billing discrepancies, short payments, and customer inquiries, collaborating with internal teams as needed
- Analyze billing data to identify trends, potential issues, and opportunities for revenue optimization
- Serve as a primary point of contact for internal teams (sales, operations, customer service) and external customers regarding billing inquiries, providing clear and timely explanations
- Work closely with sales and legal teams to interpret complex contract language and ensure accurate billing setup in the system
- Assist with customer account setup and maintenance in billing and ERP systems, ensuring all necessary financial information is captured correctly
- Identify opportunities to streamline and improve billing processes, enhance efficiency, and reduce manual effort through automation
- Participate in testing and implementation of system enhancements or new billing software modules
- Assist in documenting billing procedures and internal controls, contributing to a robust control environment
- Support month-end and year-end close processes related to billing and revenue, ensuring all data is accurately recorded and reconciled
- Generate various billing reports, including revenue recognition schedules, billing summaries, and ad-hoc analysis for management
Skills
- Experience in Billing functions within an enterprise business environment
- Solid understanding of accounting principles, including revenue recognition (e.g., ASC 606)
- Familiarity with relevant accounting software or ERP systems (Dynamic 365 F&O, Sales Force, Versapay-customer portals, Sage, Netsuite)
- Strong verbal and written communication skills, including excellent phone etiquette
- Strong organizational skills and the ability to maintain accurate records
- Customer-focused with a positive and professional attitude
- Strong knowledge of excel skills, critical thinking & analytical problem-solving ability is a must for this role (V-lookups and pivots tables a minimum)
- Eagerness to work in a dynamic, high growth, and fast-paced environment
- Ability to take full ownership of collection duties
- Excellent communication and collaboration skills
- Ability to manage large enterprise volume transactions
- Time management, prioritization, organizational skills
- Exceptional attention to detail and a high degree of accuracy in data entry and analysis
- Strong analytical and problem-solving skills, with the ability to identify discrepancies and propose effective solutions
- Excellent verbal and written communication skills, capable of explaining complex billing information clearly to both financial and non-financial stakeholders
- Ability to manage multiple priorities, work independently, and meet tight deadlines in a fast-paced, high-volume environment
- Customer-focused mindset with a professional and collaborative attitude
- Willingness to certify and/or complete advanced training
- Occasional overtime may be required
Company Overview