Mortgage Operations Specialist - Entry Level
Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers. They are seeking a highly motivated Entry-Level Operations Specialist who will assist with daily operational tasks, ensure data integrity, and support the operations team in troubleshooting issues.
Responsibilities
- Assist in the execution of daily operational tasks to support the team’s workflow
- Accurately enter and update data into various systems and ensure data integrity
- Support the operations team in troubleshooting issues, ensuring quick and effective resolution
- Communicate effectively with internal teams to ensure alignment on processes and deadlines
- Manage multiple tasks and prioritize effectively to meet deadlines
- Proactively identify opportunities for process improvement and contribute ideas to optimize efficiency
- Adhere to company policies and procedures to maintain compliance
Skills
- Education: Associate or Bachelor's degree preferred
- Experience: 1+ years in data entry, customer service, or operations is a plus, but not required. Exposure to high-volume work environments is beneficial
- Proficiency in Microsoft Office Suite (Excel, Word, Teams, Outlook)
- Strong attention to detail and excellent organizational skills
- Ability to learn quickly and adapt to new tasks and responsibilities
- Effective verbal and written communication skills
- Ability to work collaboratively and independently in a team-oriented environment
- Must be authorized to work in the United States; we do not offer sponsorship for work authorization
- Willingness to learn and grow within the organization
Benefits
- 401k Company Match
- Annual Charitable Matching Gift Program
- Commuter Benefits
- Company Holidays
- Credit Union Membership
- Dental Insurance
- Dependent Care Plan
- Disability Insurance
- Employee Assistance Program
- Life Insurance
- Medical Insurance
- Paid Time Off Plan
- Vision Insurance
- Weekly Non-Management Dinner Benefit
Company Overview