Market Data Operations Specialist
Pave is a leading compensation platform that combines real-time compensation data with AI and machine learning expertise. The Market Data Operations Specialist will execute data integrations, maintain customer relationships, and collaborate with teams to enhance data quality and retention strategies.
Responsibilities
- Execute high-volume data integrations across COMM and MM customer segments, managing the complete technical setup and driving strong completion rates quarterly
- Maintain customer relationships through proactive integration, outreach and ongoing support to ensure high annual retention across smaller account portfolios
- Coordinate technical integration improvements by managing data quality enhancements both at scale and for strategically important customer accounts
- Collaborate with Data and RevOps teams to build early warning systems that flag at-risk integrations and establish intervention protocols to prevent churn
- Design processes for identifying expansion-ready accounts by spotting high-potential customers prepared to transition from data-only to full platform adoption
- Craft territory expansion strategies that capture market share in underserved segments and grow Pave's data presence among emerging companies
Skills
- 1-3 years of experience with data integrations, APIs, or technical troubleshooting, with ability to communicate solutions clearly to non-technical stakeholders
- 1-2 years in customer success, account management, or sales roles building trust through hands-on support, proactive outreach, and responsive service across multiple accounts
- Experience identifying inefficiencies and building scalable workflows, ideally using tools like CRM platforms (Salesforce, HubSpot), project management software, or data analysis tools
- Strong interest in understanding customer needs and spotting patterns, with familiarity in Excel/Google Sheets or basic data analysis for tracking metrics and identifying opportunities
- Exposure to software, data products, or compensation/HR tech sectors, with understanding of smaller company buying processes and resource constraints
- Comfort operating in ambiguous, fast-growth environments and quickly developing new skills, ideal for candidates early in their career with high potential and strong work ethic
Benefits
- Complete Health Coverage: Comprehensive Medical, Dental and Vision coverage for you and your family, with plenty of options to suit your needs
- Time off & Flexibility: Flexible PTO and the ability to work from anywhere in the world for a month
- Meals & Snacks: Lunch & dinner stipends as well as fully stocked kitchens to fuel you
- Professional Development: Quarterly education stipend to continuously grow
- Family Support: Robust parental leave to bond with your new family
- Commuter Assistance: A commuter stipend to help you collaborate in person
Company Overview
Company H1B Sponsorship