[Remote] Solutions Engineer
Note: The job is a remote job and is open to candidates in USA. Flashpoint is a pioneering leader in threat data and intelligence, empowering organizations to confront complex security challenges. As a Solutions Engineer, you will play a crucial role in translating comprehensive threat data into actionable insights, acting as a strategic partner for Fortune 2000 companies to enhance their security operations.
Responsibilities
- Solve some of the most complex and challenging problems faced by Cyber and Physical Security Teams inside Fortune 500 companies
- Be given the creative latitude to solve problems in the way you see fit
- Become a Subject Matter Expert on all Flashpoint’s products and services
- Support Pre and Post-revenue generating activity as a technical subject matter expert (i.e., platform, data, services, future offerings)
- Be a strategic partner with internal stakeholders (i.e. engineering, intel team, collections team) to ensure proper support is achieved for customer needs
- Communicate and collaborate with Sales Directors, Capture Team, and leadership on technical matters and how they impact strategy and opportunities
- Have a say in the future of Intelligence product innovation
- Cross-train across Flashpoint’s intelligence suite of products and services
- Work to understand Flashpoint’s deeper ROI
- Lean-in and help out wherever it will add value, including helping to create knowledge transfer materials based on past experience
- Engage in role-playing scenarios with reps and SAs to get more ‘at-bats’ and practice a refined pitch that is not just a presentation, but a true conversation
- Identify key areas your unique experience can benefit colleagues and customers, and leverage for new knowledge sharing in a variety of media
- Tag in on customer-facing meetings to shadow and learn our consultative approach
- Be customer-facing industry practitioners turned product specialists, ready and willing to grow into areas of the Advisory team that could benefit from your expertise
- Articulate value/brand/integrated story to audiences of varying technical levels
- Build and nurture rapport with key contacts at prospective customers
- Operate with entrepreneurial spirit, developing alongside your team to build success
- Be a self-starter who, once aligned with a sales territory, helps to formulate strategic decisions that positively influence pipeline generation and pipeline development within that territory
- Measure activities and impact as second nature, part of proving program efficacy and genuinely finding what works and what doesn’t
- You are growth-oriented and have a high tolerance for the 'discomfort' of learning. You are eager to take on tasks outside your immediate comfort zone to accelerate your professional development
Skills
- An interest in and knowledge of Cyber Threat Intelligence (CTI) or the broader cybersecurity domain, combined with an eagerness to quickly master the Flashpoint Ignite platform and its value proposition
- Demonstrated high Emotional Intelligence and a proactive desire to actively contribute to fostering a happy, healthy, and high-performing team environment
- Motivation to proactively combat threats, driven by a strong work ethic and continuous self-improvement, and possesses deep integrity, including the willingness to admit and actively learn from mistakes
- Excitement to engage with customers and prospects to articulate the value of intelligence solutions as you grow into a trusted advisor
- A willingness to learn and understand workflows, processes, and various sales tools
- Interest in the technical and creative aspects of building internal/external presentations, participating in webinars, and contributing to thought leadership content
- An obsession with monitoring OSINT (Open-Source Intelligence) and the digital landscape for emerging trends, with the goal of becoming an observant communicator and storyteller
- The willingness to learn how to demo Flashpoint solutions effectively to articulate the value proposition and customer story
- A passion for consulting with others, learn how to solve complex problems, and offer creative solutions
- Articulate value/brand/integrated story to audiences of varying technical levels
- Build and nurture rapport with key contacts at prospective customers
- Operate with entrepreneurial spirit, developing alongside your team to build success
- Be a self-starter who, once aligned with a sales territory, helps to formulate strategic decisions that positively influence pipeline generation and pipeline development within that territory
- Measure activities and impact as second nature, part of proving program efficacy and genuinely finding what works and what doesn't
- You are growth-oriented and have a high tolerance for the 'discomfort' of learning. You are eager to take on tasks outside your immediate comfort zone to accelerate your professional development
Benefits
- Diversity. Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity.
- Culture and Belonging. Our company’s culture isn’t something you join, it’s something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become.
- Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment.
- Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth.
Company Overview
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