[Remote] Customer Service Representative - Work From Home
Note: The job is a remote job and is open to candidates in USA. CTQ is a vibrant and growing company that connects truckers with insurance agencies over the phone. They are seeking a Customer Service Representative to handle incoming and outgoing calls, providing a world-class experience for their customers.
Responsibilities
- Handle incoming phone calls and outgoing phone calls to follow up with customers
Skills
- Great rapport building skills
- A heart that truly cares about helping people
- Be able to talk a lot :)
- Energetic
- Strong verbal skills and Phone Presence
- Positive attitude + Cheerful personality
- Pride in doing excellent work
- Talking stamina and the ability to refresh after each call and be present and focused for each trucker
- Clear, Concise, and Direct communication style
- Process oriented
- Strong Computer Skills
- Coachable and can follow 'Best Practices'
- Team Player
- South Carolina (Required)
Benefits
- 10 Days Paid Time Off
- Paid Holidays
- Paid Training
- On-the-job training
- Paid time off
- Work from home
Company Overview