Security Agent | Overnight U.S. CT shifts | Fully Remote
You’re the calm in the chaos. As an Overnight Security Agent, you’re the frontline protector—monitoring live feeds, spotting issues before they escalate, and coordinating real-time responses to keep people and property safe while the world sleeps. About the Company: This is a full-time role with one of our internal companies, a fast-growing storage solutions provider with facilities across the U.S. They focus on delivering safe, reliable, and customer-friendly storage experiences while scaling quickly across multiple locations. Their Operations team plays a critical role in driving efficiency, safety, and customer satisfaction. By joining, you’ll help ensure facilities stay in top shape—directly impacting both growth and customer experience. Location: Vietnam (fully remote), with hours aligned to overnight U.S. Central Time (CT) shifts. Your Mission: Day to Day Responsibilities
- Monitor live security camera feeds across multiple facilities during overnight hours
- Identify, assess, and respond to suspicious or unusual activity using established protocols
- Act as the primary overnight point of contact for active security incidents
- Dispatch and coordinate with local law enforcement or emergency services when needed
- Pull, review, and archive camera footage for incidents and investigations
- Document incidents clearly, accurately, and within required timeframes
- Communicate timely updates to field and operations leadership
- Flag trends, repeat incidents, or security gaps for follow-up and corrective action
- Maintain strict confidentiality and professionalism when handling sensitive information
Your Toolbox: Skills to be Successful
- 1–3 years of experience in security monitoring, dispatch, or a related field (preferred)
- Sharp attention to detail with strong situational awareness
- Calm, decisive decision-making under pressure
- Clear verbal and written communication skills
- Comfortable working independently during overnight hours
- Tech-savvy with the ability to learn monitoring platforms and reporting tools quickly
- Reliable internet connection and a suitable remote workspace
- Ability to pass a background check
- Willingness to have work activity tracked and monitored for quality, follow-up, and compliance
Your Perks: What's in it for you
- Fully remote role—work from home
- Clear protocols and support during critical incidents
- High-impact role with real responsibility and autonomy
- Applicants working the night shift (U.S. Central Time Zone) are required to ensure continuous coverage and effective coordination during overnight hours.
Why Adaptive Teams? At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be. What to Expect from Our Application Process? Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder, just in case) for further instructions. We understand your time is valuable, so we strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment. Once selected, you’ll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand. Apply tot his job Apply To this Job