Experienced Medical Intake / Data Entry Specialist – Remote Opportunity with arenaflex

At arenaflex, we're dedicated to delivering exceptional healthcare services that cater to the unique needs of our clients while being mindful of healthcare expenditures. With over three decades of industry experience, we've established ourselves as a recognized leader in personalized managed healthcare, committed to innovation, quality, and efficiency. As a Medical Intake/Data Entry Specialist, you'll be an integral part of our Utilization Review Department, playing a pivotal role in shaping the patient experience. Your responsibilities will include gathering intake information, establishing electronic patient files, and managing certification letters through various channels such as printing, mailing, faxing, and copying. This is a remarkable opportunity to be part of a team that is passionate about delivering exceptional healthcare service delivery.

Key Responsibilities:

* Manage incoming calls for the Utilization Review Department and direct inquiries to the appropriate personnel.

• Retrieve and transfer voicemail messages to designated nursing staff.
• Collect demographic information for the creation and maintenance of patient files.
• Print, mail, fax, and duplicate correspondence as necessary.
• Provide assistance with additional tasks as required to support departmental operations.

Qualifications:

* Education: High School Diploma or equivalent required. Training or coursework in computers, medical terminology, data entry, and word processing is advantageous.

• Experience: A minimum of one year of office experience is mandatory, with healthcare environment experience preferred.
• Skills: Proficient in computer usage, data entry, word processing, and handling multi-line phone systems. Bilingual skills are a plus but not essential.
• Personal Attributes: We seek a candidate with a courteous phone manner, strong attention to detail, and solid organizational abilities. The ideal candidate should excel in prioritizing tasks and providing clerical support to diverse professional staff while demonstrating strong customer service skills.

Essential Skills and Competencies:

* Strong communication and interpersonal skills to effectively interact with patients, healthcare professionals, and other stakeholders.

• Proficiency in electronic medical records (EMRs) and other healthcare software applications.
• Ability to maintain confidentiality and handle sensitive patient information with discretion.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Ability to work independently and as part of a team to achieve departmental goals.

Career Development Opportunities:

At arenaflex, we're committed to fostering motivated, customer-oriented individuals and are pleased to offer training for those eager to expand their skillset, paving the way for potential career advancement within our organization. Our comprehensive training program will equip you with the knowledge and skills necessary to excel in your role and beyond.

Compensation and Benefits:

* Competitive starting wage: $16.50 per hour, based on experience.

• Eligibility for quarterly bonuses.
• Full-time schedule, Monday through Friday—no weekends or nights required.
• Comprehensive benefits package, including a 401(k) plan with company match.
• Paid time off.
• Shift differential for the Monday-Friday schedule from 9:30 AM to 6:00 PM.
• Hybrid work arrangement post-training—work remotely two days a week after completing the training period (note: full-time in-office training is required).

Work Environment and Company Culture:

At arenaflex, we take pride in cultivating a diverse and inclusive workplace, welcoming applicants from all walks of life. Our team is passionate about delivering exceptional healthcare services, and we're committed to creating a work environment that is supportive, collaborative, and inclusive. We believe in fostering a culture of innovation, creativity, and continuous learning, and we're excited to have you join our team.

Why Join arenaflex?

* Opportunity to work with a recognized leader in personalized managed healthcare.

• Comprehensive training program to equip you with the skills and knowledge necessary to excel in your role.
• Competitive compensation and benefits package.
• Hybrid work arrangement post-training, allowing you to work remotely two days a week.
• Diverse and inclusive workplace culture.
• Opportunity to make a meaningful impact in the lives of our clients.

How to Apply:

If you're a motivated and customer-oriented individual with a passion for delivering exceptional healthcare services, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Apply Now! Apply for this job