Scheduling Coordinator - Specialty Networks
Company Overview At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference.
Job Description
At Enlyte, we connect injured workers with quality healthcare through our innovative networks and solutions. Our Specialty Networks team plays a crucial role in ensuring timely access to specialized care that helps patients recover and return to work. We're seeking a detail-oriented Scheduling Coordinator to serve as the vital connection point between injured workers, healthcare specialists, employers, and insurance partners. In this pivotal role, you'll orchestrate seamless scheduling experiences that support optimal outcomes in the workers' compensation ecosystem. Schedule & Work Environment
- Remote or Hybrid depending on location (offices in Chattanooga, TN and Tucson, AZ)
- Full-time position, Monday through Friday
- 8-hour shift between the hours of 7:00 AM - 7:00 PM (in your time zone)
- Fast-paced, collaborative environment focused on delivering quality care coordination
Core Responsibilities
- Care Coordination: Schedule timely specialty medical services for injured workers, ensuring appropriate matching of patient needs with provider expertise
- Stakeholder Communication: Facilitate clear communication between insurance carriers, provider offices, attorney offices, and injured workers throughout the scheduling process
- Service Excellence: Deliver exceptional customer service to all parties while navigating complex scheduling requirements and authorization processes
- Documentation Precision: Maintain comprehensive and accurate records of all scheduling activities within Enlyte's systems, supporting seamless claims processing
- Compliance Adherence: Ensure all scheduling follows established protocols, authorization requirements, and regulatory guidelines
- Issue Resolution: Proactively identify and resolve scheduling conflicts, authorization issues, and client concerns to maintain service continuity
Qualifications
- High School Diploma or equivalent required
- 2+ years of experience in healthcare scheduling, workers' compensation administration, or related fields
- Exceptional verbal and written communication abilities, with a talent for explaining complex processes clearly
- Outstanding organizational skills with the ability to prioritize competing demands in a fast-paced environment
- Proficiency with scheduling systems, claims management software, and MS Office applications
- Meticulous attention to detail with a commitment to accuracy and data integrity
- Demonstrated ability to manage stress and solve problems efficiently
- Experience working collaboratively across multiple departments or stakeholder groups
Benefits
We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $16.50 - $20.00 hourly, and will be based on a number of additional factors including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Apply tot his job Apply To this Job