[Remote] Culinary Trainer Team Lead, Dashmart Kitchens

Note: The job is a remote job and is open to candidates in USA. DoorDash is a technology and logistics company focused on empowering local economies, and they are seeking a Culinary Trainer Team Lead for their DashMart Kitchens. In this role, you will lead a team of Culinary Trainers, oversee training execution, coordinate new concept launches, and ensure operational standards are upheld across multiple culinary concepts.

Responsibilities

• Oversee and coordinate trainer resourcing for new concept launches
• Partner with site operators and central teams to ensure launches are properly staffed, training plans are executed on time, and trainers are set up for success in the field
• When necessary, also work hands-on with our Site Operators to administer training & support in the field
• Provide continuous support to site teams through regular training touch-points, auditing of material and process adherence
• Ensure teams consistently uphold high operational standards, identify areas for improvement, and reinforce best practices to drive sustainable operations
• Manage, coach, and support a team of Culinary Trainers
• Own performance management, development planning, and ongoing feedback to ensure trainers are effective, engaged, and growing in their roles
• Own onboarding for new Culinary Trainers, including shadowing plans and training readiness
• Ensure trainers are aligned on expectations, training standards, and best practices
• Owns projects end-to-end by defining success metrics, coordinating cross-functional partners, assigning clear ownership, and proactively removing or escalating blockers to keep timelines on track
• Maintain an adaptable schedule to ensure we can fully support site teams when and where they need us
• Track training progress, effectiveness, and outcomes across sites
• Audit training execution, identify trends or gaps, and partner with cross-functional teams to continuously improve training programs and materials
• Partner closely with site operators and central stakeholders to troubleshoot challenges, share insights from the field, and align on operational improvements
• Step in as a leader when needed to stabilize operations, reinforce standards, and support teams in real time

Skills

• 3+ years of experience cooking and training in a high-volume kitchen environment including fast-casual, QSR, and from-scratch restaurants
• 3+ years of people management experience, including leading, coaching, and developing a team in a fast-paced, operational environment
• Strong people leader who enjoys coaching, developing, and empowering others while holding teams accountable to high standards
• Self-motivated, positive, and a team player that works well with others, but also excels in roles with little oversight
• Organized, thoughtful, and comfortable balancing execution with strategy in a fast-moving environment
• Willing to do whatever it takes to get the job done whether it's digging into a new process to determine how best to communicate or helping troubleshoot a technical issue
• Data-informed and comfortable tracking training progress, identifying trends, and sharing insights with cross-functional partners
• Proficient in Google Docs/Sheets and creating documentation to track and share findings
• Collaborate well across teams and communicate clearly, even when navigating ambiguity or competing priorities
• Willing to travel and be on-site in dynamic restaurant environments, requiring approximately 50-60% travel

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

Company Overview

• DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is http://www.doordash.com.

Company H1B Sponsorship

• DoorDash has a track record of offering H1B sponsorships, with 530 in 2025, 510 in 2024, 413 in 2023, 612 in 2022, 439 in 2021, 126 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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