Fraud and Digital Acquisition Business Intelligence Analyst

Job Description

How you'll make an impact

• Data Analysis & Insight Generation:
• Connect business problems with data to produce insightful, data-driven analysis.
• Leverage analytics and risk models to drive operational improvements in areas such as fraud detection and customer onboarding.
• Analyze portfolio behavior to identify anomalies, emerging trends, drop-off points, and areas for improvement across customer funnels.
• Conduct root cause analysis on performance issues and fraud events to uncover underlying causes and continuously improve coverage and efficiency.
• Identify proxy variables or creative data substitutes when ideal data is not available.
• Reporting & Dashboard Development:
• Design and maintain dashboards and analytical tools that track overall business performance, including DCA metrics (e.g., approval rates, automation rates, conversion trends) and fraud performance (e.g., fraud loss performance, rule efficiency, alert-to-case conversion rates) over time.
• Monitor system KPIs, evaluate performance trends, and recommend improvements.
• Deliver insights to the organization that optimize revenue and risk.
• Strategy & System Optimization Support:
• Support the implementation of data-driven strategies that transform processes to enable efficiency and scale.
• Contribute to optimizing fraud detection systems to capture fraud and minimize customer disruptions.
• Collaborate with Data Scientists to support the building and operationalization of machine learning models to solve risk problems and enhance fraud detection.
• Assist in incorporating external threat intelligence and business context into strategic recommendations.
• Cross-Functional Collaboration & Communication:
• Partner across internal stakeholders—including Fraud, Risk, Product, Technology, Sales, Marketing, Legal, and Compliance—to align analytics with business goals and support cross-functional initiatives.
• Communicate complex analytical concepts and findings to non-technical stakeholders effectively.
• Build and maintain strong relationships with internal stakeholders.

Early Success Expectations (First 100 Days):

• Improve capture rate of fraud or decrease false positive alerts by 3%.
• Establish working relationships with key stakeholders across various departments.
• Gain a comprehensive understanding of WEX’s products, customers, and key business systems, including the Digital Credit Application (DCA) and fraud prevention architecture.

Experience you'll bring

• Education & Experience:
• Bachelor’s degree in a quantitative field (e.g., Data Science, Economics, Computer Science, Statistics, Industrial Engineering, Data Analytics, Risk Management).
• 3-5 years of experience in business intelligence, fraud analytics, financial risk modeling, or digital operations, preferably in fintech, commercial payments, or customer onboarding environments.
• Experience with Digital Credit Application platforms or similar customer onboarding analytics is preferred.
• Experience with Artificial Intelligence and Machine Learning Solutions is desirable.
• Skills & Attributes:
• Strong data skills: Proficient in SQL, Python, and data visualization tools (e.g., Tableau, Power BI, Snowflake, Data Lake).
• Proven ability to contribute to building and managing fraud rules and detection policies.
• Analytical thinker with excellent problem-solving abilities and a strong grasp of statistical and modeling techniques.
• Highly collaborative and engaging, willing to drive execution.
• Ability to excel at detailed execution and deliver results on-time in a fast-paced, complex environment.
• Familiarity with fraud decision platforms, third-party vendor tools, and fraud scoring techniques is a plus.
• Strong understanding of fraud typologies and detection principles (e.g., Account Takeover, synthetic identity, application fraud, transaction fraud).
• Good project management, cross-functional communication, and analytical problem-solving skills.

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $71,200.00 - $84,900.00 Apply tot his job Apply To this Job