Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert

At arenaflex, we're committed to revolutionizing the way data is collected, processed, and analyzed in the healthcare and insurance industry. As a Remote Data Entry Associate, you'll play a vital role in ensuring the accuracy and timeliness of our clients' data, while working from the comfort of your own home. If you're a detail-oriented, tech-savvy individual with a passion for problem-solving, we want to hear from you!

About arenaflex

arenaflex is a leading provider of data management solutions to the healthcare and insurance industries. Our team of experts is dedicated to delivering high-quality services that meet the evolving needs of our clients. With a strong focus on innovation, collaboration, and customer satisfaction, we're committed to making a positive impact on the lives of millions of people around the world.

Job Summary

As a Remote Data Entry Associate, you'll be responsible for scrubbing, researching, and validating provider contract records, as well as updating status in customer systems. You'll also be tasked with researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading. Your attention to detail, analytical skills, and ability to work independently will be essential in ensuring the accuracy and timeliness of our clients' data.

Key Responsibilities

* Scrub, research, and validate provider contract records to ensure accuracy and completeness

• Update status in customer systems to reflect changes and updates
• Research and install healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
• Retrieve and enter data from computer/web-based systems, files, and other documents
• Analyze information collected to identify potential problems and discrepancies
• Ensure accurate and timely completion of transactions to meet or exceed client SLAs (Service Level Agreements)
• Apply healthcare and insurance domain knowledge, theoretical concepts, etc. to undertake problem-solving
• Identify and resolve both routine and non-routine problems or escalate to more proficient team members
• Monitor email box and send responses to inquiries

Essential Qualifications

* 1+ year(s) of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work

• 1+ year(s) of experience in a professional/office-related environment (i.e. office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts
• 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools
• An education level of at least a high school diploma or GED

Preferred Qualifications

* Ability to communicate (oral/written) effectively in a professional/office setting

• Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills
• Time management skills that require the ability to cope with a complex, changing environment
• Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following SOPs (Standard Operating Procedures)

Training and Development

* All new hires will be required to successfully complete our training course and demonstrate proficiency of the material

• arenaflex is committed to providing ongoing training and development opportunities to ensure our team members have the skills and knowledge needed to succeed in their roles

Schedule and Availability

* Required schedule availability for this position is Monday-Friday, 8AM-4:30PM

• The shift schedule can be changed as per client's requirements
• 8 hour shift, Monday to Friday

Compensation and Benefits

* Pay: $15.00 - $26.00 per hour

• arenaflex offers a competitive compensation package, including benefits and perks that support our team members' physical, emotional, and financial well-being

Work Environment and Culture

* arenaflex is a remote-friendly company that values flexibility, autonomy, and work-life balance

• Our team is passionate about delivering high-quality services that make a positive impact on the lives of our clients and their customers
• We're committed to creating a culture of innovation, collaboration, and continuous learning

How to Apply

If you're a motivated, detail-oriented individual with a passion for problem-solving, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, qualifications, and why you're the ideal candidate for this role. Apply for this job