Director, Corporate Social Responsibility

About the position Prudential aims to address financial challenges and improve lives. The Inclusive Solutions team links business and society through philanthropy, working with partners to expand access, inform strategies, and support market growth. Inclusive Solutions (IS) has an opportunity for a Director of Corporate Social Responsibility- head of Shared Services to join their team. The Director will leverage proven general management skills (including operations, staff, and strategy) to oversee a variety of complimentary functions serving Inclusive Solutions and its stakeholders. Including the ability to develop a qualitative and quantitative content strategy to support Prudential’s and IS’ narratives and serve as the foundational message arch to design and lead complex projects to amplify the impact of our work. Furthermore, the director will have overall accountability for function operations including enterprise governance requirements, management of grant reporting, finance/budget oversight, and progress metric dashboards to ensure excellence in execution. This position has direct staff responsibility and will report to the Vice President of Business & Societal Impact. The current employee work arrangement for this position is Hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

Responsibilities

• Content Strategy Provide direction, thought leadership, and plans to evolve and optimize content including optimizing approach/tools to monitor/manage qualitative and quantitative content. Deliver against defined outcomes, identify issues/barriers to success, points of integration and dependencies across multiple, interconnected initiatives. Oversee the IS narrative and guide effective usage of content to specific audience including optimizing a strong governance model to provide a balanced approach for content organization and utilization. Partner across the enterprise to identify strategic partnership opportunities to leverage societal and business outcome messaging and drive the development of programs and solutions with IS enterprise partners and functional leads.
• Grant & Corporate Contributions Reporting Manage the Prudential Foundation's oversight requirements including providing guidance and ongoing assessment of grant due diligence and ensuring grant tracking systems are operational & inter-connected.
• Measurement & Content Activities Create and manage IS Management Dashboard(s) including translating dashboards into stakeholder reporting tools. Manage significant (i.e.Pru.com) marketing and communication initiatives and engineering process improvement of IS data inbound and outbound requests.
• Project & Process Management Oversee the budget and expenses of IS and serve as primary day-to-day Finance contact. Design, build, and cascade process and tools for unit operations and serve as point of contact for compliance, facilities and audit. Serve as Technology Portfolio Liaison and identify process improvements to ensure efficiency including researching and onboarding new systems and tools. Oversee project management for IS tentpole events and select initiatives and development of reports (i.e., CSR Oversight, Proxy, ESG, Sustainability).
• Staff management Oversee performance management, development, and hiring for a team of 6 employees and being responsible for creating a climate of teamwork and inclusion across discrete responsibilities. Develop technology training and usage standards and cross-train for back-up to mitigate key-person dependencies.

Requirements

• 10+ years’ combined experience in the following areas: content strategy, planning, reporting, budget analysis, project management, and relationship management.
• Strong content creation, compilation, and organization skills including the ability to create fact-based impact narratives.
• Experience with working across teams to improve value stream.
• Strong internal and external relationship management skills including collaboration and influencing competences.
• Experience as a change agent with ability to lead and influence across multiple stakeholder levels.
• Flexible and adaptable; able to work in ambiguous situations.
• Demonstrated ability and proven track record driving results and increasing productivity.
• Excellent communication, presentation, and facilitation skills.

Nice-to-haves

• Staff management and development experience.
• Experience in both for-profit and non-profit sectors

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

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