Experienced Customer Acquisition Specialist – Driving Business Growth through Exceptional Customer Experiences and Tech-Powered Innovation
Welcome to arenaflex
Imagine being part of a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging. At arenaflex, we're committed to creating an environment where everyone feels valued, supported, and empowered to succeed. As a recipient of numerous awards, including "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth," we're proud to offer a workplace where you can thrive and grow.
About the Role
We're seeking an experienced Customer Acquisition Specialist to join our team of talented professionals. As a Customer Acquisition Specialist at arenaflex, you'll play a critical role in driving business growth by acquiring new customers and expanding existing relationships. You'll be part of a dynamic team that's passionate about delivering exceptional customer experiences and leveraging tech-powered innovation to stay ahead of the curve.
Key Responsibilities
- Work within a dedicated territory to achieve a revenue-based quota by effectively selling and upselling clients' products/services
- Manage a high volume of customer engagements via phone and email with a focus on meeting customer needs
- Provide accurate weekly, monthly, and quarterly sales forecasts
- Maintain a mastery of product knowledge and technical understanding of services to assess customer requirements
- Assist customers in resolving concerns/roadblocks that may prohibit product satisfaction or usage
- Maintain customers and prospects within our Customer Relationship Management system (CRM) to ensure all relevant data is captured and kept up to date
- Undertake sales motions which may or may not include lead generation, lead conversion, health checks, and/or renewing contracts
- Deliver expert customer experiences…always with a smile
Your Qualifications
To succeed in this role, you'll need to possess a unique blend of skills, integrity, knowledge, and genuine compassion. We're looking for individuals with:
- 1+ years of experience working in a corporate or B2B sales capacity (preferred)
- Prior success in achieving personal and team sales quota/goals
- Experience in high-volume calling and learning new technologies
- A coachable and adaptable attitude, with excellent knowledge of MS Office programs
- Experience working with Salesforce.com or similar CRM
- Must reside in the United States or have a valid U.S. address for residence
Essential Skills and Competencies
In addition to the qualifications listed above, we're looking for individuals who possess:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong attention to detail and ability to maintain accurate records
- Ability to work collaboratively as part of a team
Career Growth and Development
What's in it for You
- Starting wage ranges from $15.00/hr to $18.00/hr plus incentives
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- A range of other perks and benefits
Our Culture and Work Environment
How to Apply
If you're passionate about delivering exceptional customer experiences and driving business growth, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."