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Centralized Staff Scheduling Coordinator

Worldwide Salaried Open

About the position The Centralized Scheduler is responsible for managing and coordinating staff schedules across multiple departments to ensure optimal staffing coverage. The Centralized Scheduler requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. The Centralized Scheduler will be responsible for collaborating with leadership, frontline colleagues, and other key stakeholders to balance staffing needs, maintain compliance with scheduling policies, and support quality patient care through optimal staffing levels.

Responsibilities

  • Develop and maintain staff schedules based on workforce needs, employee preferences, and organizational policies.
  • Collaborate with RN House Supervisors, Department Directors, and CSO to assess staffing needs.
  • Collaborate with local, market, division, and corporate leaders to optimize scheduling practices and minimize avoidable premium pay.
  • Identify gaps in coverage and proactively adjust schedules to meet operational requirements.
  • Coordinate the confirmation process for shifts, ensuring timely and accurate communication with HWS personnel and agencies.
  • Monitor and analyze staffing levels to ensure adherence to productivity and labor guidelines.
  • Serve as the primary point of contact for scheduling inquiries, shift changes, and staffing adjustments.
  • Utilize scheduling software to input, update, and track staffing information accurately.
  • Ensure adherence to labor laws, union agreements (if applicable), and internal scheduling guidelines.
  • Address scheduling conflicts, call-offs, and last-minute changes while minimizing disruptions to operations.
  • Anticipate and provide resolution to staffing issues based on customer needs and expectations.
  • Partner with PI Labor and Nursing Leaders to follow standardized staffing grids.
  • Generate reports on staffing levels, overtime, and scheduling trends to support data-driven decision-making.
  • Provide education to staff regarding scheduling processes, system use, and policies; conduct unit rounding to gather feedback, assess staffing needs, and strengthen communication with clinical teams.

Requirements

  • High School Diploma, GED, or equivalent.
  • 2+ years' experience in healthcare.
  • 1+ years' experience in staffing, scheduling or placement.
  • Experience with Microsoft Office Applications.
  • Timpani experience preferred.

Benefits

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay.
  • Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing.
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more.
  • Consumer discounts through Abenity and Consumer Discounts.
  • Retirement readiness, rollover assistance services and preferred banking partnerships.
  • Education assistance (tuition, student loan, certification support, dependent scholarships).
  • Colleague recognition program.
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

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