Information Architect

Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from @bixal.na.teamtailor-mail.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at [email protected] and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values:

• People-First: Emphasizing the importance of people in all aspects of work.
• Collaboration and Transparency: Valuing teamwork and open communication.
• Growth Mindset: Encouraging innovation and continuous improvement.
• Creating Lasting Impact: Focusing on meaningful outcomes and positive change. About the role: We are seeking experienced digital professionals to join a cross-functional team supporting work with the Department of Veterans Affairs (VA). This initiative aims to improve user experience and accessibility, increase mobile parity, and enhance system performance for Veterans accessing vital health services. This work aligns with human-centered design, Agile methodologies, and government digital services best practices to ensure equitable and secure digital access to health information. This is a full-time position with a defined performance period of one year with two one year option periods. This contract is currently in its first option year period.. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Compensation: The salary range for this role is $95,000 – $100,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities:
• Support efforts to structure and model content, navigation, and data flows across the MHV platform.
• Work closely with UX researchers, designers, and product teams to create intuitive user pathways.
• Support the development of taxonomies, metadata models, and content governance strategies.
• Support accessibility, equity, and scalability in Information Architecture approaches.
• Support research synthesis and contribute to design artifacts and documentation.
• Other relevant duties as qualified and trained to execute Qualifications:
• Bachelor’s degree plus at least four years of Information Architecture experience.
• Technical architecture experience in enterprise or federal systems.
• Experience creating or evaluating user flows, form flows, task flows against documented mental models or design system standards.
• Experience creating sitemaps, designing navigation or other wayfinding structures.
• Experience managing site-wide taxonomies (categories, tags, etc.) or other content categorization.
• Experience creating or designing against URL standard.
• Experience with VA systems or other government digital services a strong plus.
• Familiarity with accessibility standards (Section 508, WCAG 2.2).
• Ability to obtain and maintain public trust clearance.

Nice to Have

Skills and Experience:

• Portfolio demonstrating IA systems for complex digital products.
• Experience managing large migration projects. How We Support Our Team:
• Flex hours
• 401K with matching incentive
• Parental Leave
• Medical/dental/vision benefits
• Flex Spending Account
• Company provided short-term disability and life insurance
• Commuter benefits
• Paid Time Off (PTO)
• 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs. Apply tot his job

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