Vice President, Client Services

At Spectrum Science, our mission—connecting humankind to its best healthlife—comes to life through a culture rooted in curiosity, collaboration, and innovation. We believe breakthrough ideas happen when diverse perspectives are embraced and people are empowered to challenge what’s possible. Join our team of award-winning health-focused experts across advertising, clinical trial experience, communications, consulting, media, medical communications, and patient engagement. Together, we create the momentum that moves science, brands, and careers forward. The Vice President will be responsible for closely supporting the Client Relationship Leader to drive interwoven programs focused on supporting clients R&D business, which may include: corporate communications, scientific communications and data milestones, digital and social strategy, internal communications, executive visibility and thought leadership. Responsibilities:

• Manage all facets of a multidimensional, interwoven team and provide sound, strategic counsel to ensure progress, action and results; keep senior leadership informed and bring them in when necessary to maintain high-quality service and execution
• Develop thorough knowledge of client industry landscape, scientific approach and business objectives as to identify strategic opportunities
• Partner with subject matter experts (content strategy, social, earned media) team to develop strategic programs that meet client goals
• Lead teams in executing patient-centric client events including strategic planning, material development, coordinating with client cross-functional teams and overseeing logistics
• Work with senior leadership to expand strategic thinking and identify growth opportunities
• Review wide-array of complex, strategic scientific communications materials and other deliverables (e.g., corporate/product narratives, messages and Q&As, results reports, leader talking points, scientific animation video scripts, owned and sponsored articles)
• Take the lead on plans and high-level deliverables (e.g., yearly planning)
• Participate and actively contribute to all-agency/IAT meetings, as appropriate and as the face of Spectrum
• Manage account financials including staffing and projections, budget tracking and monthly billing packages to ensure team is on trend; liaise with client on budget recommendations
• Ensure team meets deadlines, manages priorities and effectively communicates to both internal and external stakeholders
• Supervise junior staff and play an active role in their professional development; identify and champion both account-specific and agency-wide visibility opportunities for self and team members
• Contribute to new business opportunities

Qualifications:

• A Bachelor’s Degree in communications, English or similar major
• At least 8-10 years agency experience, including experience in healthcare and science communications/public relations
• Experience supporting pipeline communications for biotech/pharma clients, or similar high-science communications experience preferred
• Advanced knowledge of Microsoft Office (Outlook, PowerPoint, Word, etc.) and familiarity with media tools (e.g., Cision, Bloomberg Terminal, HootSuite)
• Be able to manage multiple projects and/or accounts simultaneously, demonstrate adaptability to new information and shifting priorities
• An extreme attention to detail
• Professional demeanor and pride in work product
• Ability to excel in a team environment as well as work independently
• Resourceful and effective problem solver with strong sense of urgency, proactivity and critical thinking skills
• Client-service oriented mindset
• Excellent written and verbal communication skills
• Proven ability to receive and deliver feedback on performance
• An ability to effectively manage, mobilize and mentor teams

The anticipated salary range for this position will be $140,000-$170,000. Salary is based on job-related factors such as: years of relevant experience, qualifications and/or certifications. Spectrum reserves the right to modify this pay range at any given time. We want to ensure our employees are living their best (health and professional) life and offer a variety of benefits and perks which support our flexible work environment.

• All positions are remote friendly. At Spectrum, you choose where you work. We are a flexible work environment with options to work in one of our three offices (D.C., New York, and Chicago), remotely from anywhere in the United States, or a combination.
• No matter where you work, you’ll benefit from the monthly cell phone reimbursement.
• Flexible time off. Take the time you need in addition to company holidays, voting time, jury duty and bereavement. We also offer a Sabbatical Program after 7 years of service.
• 13 weeks paid Parental Leave, inclusive of adoption and foster care placement.
• Continuous learning and development through Greatest Potential Self (proprietary talent program), tuition reimbursement programs, and in-house 1:1 coaching with access to talent and productivity-based assessments.
• Bring your friends to work at Spectrum and earn a generous referral bonus.
• Medical concierge service to assist with scheduling appointments, finding care, estimating and resolving claim issues, etc.
• Thorough onboarding including accessible conversations with leadership.
• 401k with company match and 1:1 Financial Coaching and Education.
• Wellness benefits including medical, dental, vision, as well as science-backed meditation and mindfulness tools through Headspace.

Spectrum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Spectrum is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation to participate in the job application or interview process, contact [email protected] Apply tot his job Apply To this Job