Sr. Manager, Risk Consulting

About the position Visa Consulting & Analytics (VCA) is Visa’s externally facing consulting organization. We combine strategy consulting, advanced analytics, and deep industry expertise to deliver fact‑based, client‑focused recommendations that drive measurable business performance. The VCA Risk Practice advises Visa clients and ecosystem partners on key aspects of payments risk management, including authorizations, fraud, disputes, and related operational processes across the issuing and acceptance ecosystems (e.g., acquirers, processors, and merchants). As a Senior Manager, Risk Practice, you will serve as a project leader and trusted advisor to clients. You will focus primarily on authorization optimization, fraud mitigation, and dispute‑related advisory work, bringing prior experience in at least one of these domains. This role partners closely with cross‑functional partners across VCA and the broader Visa organization (e.g., VCA Segments, Data Science, Visa NA Risk, Client Services) to drive high‑quality consulting engagements. You will support opportunity identification, participate in early‑stage problem framing, and contribute to proposal development. In addition, you will play a key role in project scoping, structuring workstreams, and ensuring effective project delivery from kickoff through execution. Core Behaviors: Subject Matter Expertise: Demonstrates grounded experience in at least one risk domain: authorizations, fraud, or disputes. Supports project delivery through domain‑specific insights, analytical interpretation, and solution recommendations. Communicates complex concepts clearly and concisely. Client Engagement & Advisory: Serves as a trusted advisor, leading workstreams or projects focused on authorization optimization and related risk initiatives. Produces high‑quality insights, analyses, and structured recommendations. Ensures deliverables reflect emerging risk trends across both issuing and acceptance ecosystems. Consultative Support & Sales Partnership: Supports identification of client needs and participates in business development activities. Contributes to proposal development and supporting materials. Builds strong relationships with account teams and cross‑functional partners. Problem Solving & Analytical Rigor: Translates ambiguous problems into structured, actionable frameworks. Analyzes large datasets to uncover meaningful insights. Contributes to scalable methodologies and toolkits. Collaboration: Works cross‑functionally with broader Visa teams (e.g., VCA Segments, Data Science, Visa NA Risk, Client Services, Product). Partners with global and regional stakeholders to ensure seamless project execution. Demonstrates teamwork, clarity, and consistent communication. Customer Centricity: Understands the risk and operational challenges faced by issuers, acquirers, processors, and merchants. Communicates technical and strategic insights effectively. Drives actionable client outcomes. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Responsibilities

• Serves as a trusted advisor, leading workstreams or projects focused on authorization optimization and related risk initiatives.
• Produces high‑quality insights, analyses, and structured recommendations.
• Ensures deliverables reflect emerging risk trends across both issuing and acceptance ecosystems.
• Supports identification of client needs and participates in business development activities.
• Contributes to proposal development and supporting materials.
• Builds strong relationships with account teams and cross‑functional partners.
• Translates ambiguous problems into structured, actionable frameworks.
• Analyzes large datasets to uncover meaningful insights.
• Contributes to scalable methodologies and toolkits.
• Works cross‑functionally with broader Visa teams (e.g., VCA Segments, Data Science, Visa NA Risk, Client Services, Product).
• Partners with global and regional stakeholders to ensure seamless project execution.
• Demonstrates teamwork, clarity, and consistent communication.
• Understands the risk and operational challenges faced by issuers, acquirers, processors, and merchants.
• Communicates technical and strategic insights effectively.
• Drives actionable client outcomes.

Requirements

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Demonstrates grounded experience in at least one risk domain: authorizations, fraud, or disputes.
• Supports project delivery through domain‑specific insights, analytical interpretation, and solution recommendations.
• Communicates complex concepts clearly and concisely.

Nice-to-haves

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 9 or more years of experience in payments risk management across issuers, acquirers, processors, fintechs, or consulting.
• Prior experience in at least one of: authorizations, fraud, disputes.
• Strong analytical and communication skills.
• Experience with financial KPIs and ROI‑based decisioning.
• Consulting experience preferred.
• Technology‑curious with awareness of digital and fraud‑related trends.
• Conversant in fraud risk management systems and technology
• Collaborative approach with internal and external partners
• Growth mindset that embraces creativity, optimism, and failing-fast

Benefits

• Medical
• Dental
• Vision
• 401 (k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program

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