[Hiring] Medical Assistant Genetic Counseling Assistant @223 Aurora Medical Group, Inc.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves rooming patients and performing other clinical tasks at two different locations while supporting genetic counselors in genetics-related tasks.

• Prepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (i.e., chief complaint, allergies, and/or medications).
• Monitors and completes Clinical Integration/Quality Improvement measures with notification to clinician for opportunities within their scope.
• Performs laboratory procedures (i.e., strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions/infection control guidelines.
• Assists the Physician/ Advanced Practice Professional (APP) with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
• Administers routine medications, under Physician/APP orders or medical group approved standing orders/protocols, which may include but are not limited to immunizations, antibiotics, vitamins, and topical agents.
• Follows through with necessary procedure or test requests, pre-approved care algorithms, new appointment times and referrals to other facilities or services.
• Refers questions to Registered Nurses and Physician/APC per scope of practice guidelines and relays information back to patient as directed.
• Communicates with Physician/APP and other members of the health care team to ensure smooth clinic flow and adjusts as necessary.
• Effectively communicates accurate and timely information with the patient.
• May perform basic and advanced clinical support tasks or skills based on the specialty and appropriate competencies such as removal of sutures and Talvora, laboratory procedures (throat/nose culture, drug screen), phlebotomy, EKG, spirometry, Holter monitor application, prescription refills using approved protocols, etc., under clinical supervision.
• Must demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Manages the referral and appointment processes for counseling and or diagnostic procedures including scheduling patients and obtaining insurance preauthorization.
• Facilitates the provision of timely information related to the genetics consultation by managing pending task list of referrals and testing, tracking results reports, calling patients with test results and preparing written communications to go out to patients or other providers.
• Ensures availability of necessary insurance information prior to genetic counseling appointment by reviewing the schedule of upcoming appointments to ensure all necessary medical record or insurance information has been received.
• Works within the department guidelines to provide excellent customer service by triaging phone calls from providers, patients, laboratories, insurance companies and the general public.
• Determines if the call needs to be forwarded to a genetic counselor and handles all calls in a professional manner.
• Supports department operations and co-workers by completing other duties as assigned or requested.

Qualifications

• GED or HS Equivalency Diploma.
• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.

Requirements

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
• No experience required.
• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.
• Multi-tasking is a must and being able to prioritize.
• Interest in genetics highly desired.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program Apply tot his job Apply tot his job Apply tot his job Apply tot his job

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