[Remote] Vascular Clinical Specialist (Knoxville, TN)

Note: The job is a remote job and is open to candidates in USA. Penumbra is a global healthcare company focused on innovative therapies, and they are seeking a Vascular Clinical Specialist to support regional sales teams. The role involves market development, customer education, and providing clinical support for company products in a hospital setting.

Responsibilities

• Work with Regional Sales Manager and team members to develop and implement a regional plan aimed at increasing market share and improving quality of service to customers
• Establish a system of communication with Regional Sales Manager and Territory Managers to ensure proper execution of plan and achievement of quarterly objectives
• Develop relationships with hospital personnel to expand contacts in other departments, identify key decision makers and facilitate future sales
• Meet with existing and potential customers to identify their clinical needs, goals and constraints related to patient care, and to demonstrate how Company products can help them achieve their goals
• Educate existing and potential customers on the merits and proper clinical use of Company products by giving presentations and demonstrations, using slides, flow model, brochures and other platforms and formats
• Keep customers abreast of the latest product, therapy, and technology developments, and current items of interest in the industry
• Assist in professional education activities sponsored by Penumbra, including PEER meetings, hospital stroke symposia, and others
• Assist in training new employees, including Territory Managers and Clinical Specialists
• Participate in the development of Continuing Education Programs
• Serve as primary resource for clinical support in the areas of procedural case coverage, basic troubleshooting, and follow-up for Company products
• Report and track all product incidents at centers, following Company procedures and seeking input from appropriate personnel to resolve problems
• Respond to customer needs and complaints by developing creative solutions, working in collaboration with senior management, sales, and marketing
• Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to Penumbra customers
• Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels
• Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends
• Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company
• Ensure other members of the department follow the QMS, regulations, standards, and procedures
• Perform other work-related duties as assigned

Skills

• Requires Bachelor's degree in communications, neuroscience, biology or related discipline, plus additional training and certification in radiology, neuro-interventional technology, or related field with 3+ years' experience in a hospital setting or in a medical device company, or an equivalent combination of education and experience
• Sales or marketing background desired
• Strong clinical, technical, and organizational skills
• Ability to function in a busy, demanding, and competitive environment
• Strong oral, verbal, written, and interpersonal communication skills
• High degree of accuracy and attention to detail
• Proficiency with MS Word, Excel, and PowerPoint
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously

Benefits

• Medical
• Dental
• Vision
• Life
• AD&D
• Short and long-term disability insurance
• 401(k) with employer match
• Paid parental leave
• Eleven paid company holidays per year
• A minimum of fifteen days of accrued vacation per year, which increases with tenure
• Paid sick time in compliance with applicable law(s)

Company Overview

• Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. It was founded in 2004, and is headquartered in Alameda, CA, US, with a workforce of 1001-5000 employees. Its website is http://www.penumbrainc.com.

Company H1B Sponsorship

• Penumbra, Inc. has a track record of offering H1B sponsorships, with 36 in 2025, 42 in 2024, 46 in 2023, 43 in 2022, 36 in 2021, 26 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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