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Transformation Architecture and Delivery - Telecom Sector - Manager

Worldwide Salaried Open

About the position We help Wireless and Wireline service providers modernize their Technology solutions - B/OSS and Network – to develop new services, improve customer experience, reduce the cost of running their business. increase revenue and strengthen their competitive position. EY’s Transformation Architecture and Delivery practice offers a dynamic career path for professionals passionate about solving complex business, technology, and infrastructure challenges. As a Senior Consultant, you’ll play a key role in supporting transformation initiatives that align with strategic goals, helping clients bridge the gap between strategy and execution. You’ll contribute to the design and delivery of business and solution architecture frameworks, product management approaches, and value realization structures for Telecom clients. Your work will support the implementation of transformation offices: Enterprise Transformation and Governance: Direct strategic transformation programs using TMO/PMO frameworks. Apply Agile methodologies (SAFe, Scrum) to manage risk and resources across workstreams. Establish governance models and portfolio strategies that align with organizational objectives. Technology Enablement and Process Optimization: Design and implement operating models and improved processes leveraging AI, LLM, and RPA technologies for Telecom Network, B/OSS, Cloud, ERP environments which may leverage partner solutions, such as SAP, ServiceNow, Salesforce, Azure. Drive cost optimization and advanced data modeling to enhance performance and scalability. Value Realization and Business Case Development: Develop compelling business cases and ideation frameworks to secure executive buy-in for $1M+ initiatives. Ensure measurable value realization through performance management and storytelling techniques. Change Management and Executive Advisory: Direct change management strategies for large-scale transformations, advising C-Suite leaders and facilitating organizational workshops and executive communications to align stakeholders and accelerate adoption. Primarily, in this role: We help Wireless and Wireline service providers modernize their Technology solutions - B/OSS and Network – to develop new services, improve customer experience, reduce the cost of running their business. increase revenue and strengthen their competitive position.

Responsibilities

  • Demonstrate in-depth technical capabilities on Telco Technology domain and possess strong business acumen. Demonstrate ability to assimilate to new knowledge and working models.
  • Lead and deliver Telecom B/OSS, MVNO stack and Network (such as, 5G, HFC) strategy, modernization, and execution projects or workstreams.
  • Engagement delivery: roles vary from engagement to engagement, but are likely to include techno-functional analysis, data analysis, solution and technology strategy design, and end to end implementation management. As a Manager, you can expect significant people leadership responsibilities and will face off to senior members of client teams.
  • Solution development: contributing to a number of ways to the solutions that we bring to market to address the needs of our client. This could entail research, design of prototypes solutions in the areas of Autonomous Networks, B/OSS Transformation, MVNO launch, CAMARA APIs. Engage with senior members of the team to define solution purpose and benefits, engage with members and technical teams to architect analytics solutions with recommendations for design and implementation.
  • Business development; including the development of long-term trusted advisor relationships with our clients. You will also work on proposals and support thought leadership in the areas of Telco B/OSS and Networks.
  • Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.
  • Establish relationships with client personnel at appropriate levels
  • Solution Architect in the field of CAMARA APIs, Autonomous Networks for 5G and/or HFC.
  • Good knowledge & exposure on Network Core, Access and Transport stacks along with TMFourm ODA, API Frameworks, MVNO stacks
  • Insights on leading players in the above domains to help strategize and form industry alliances
  • On your typical engagement, you will work with the key stakeholders to understand their needs and advise on Technology system capabilities. You will drive the requirement gathering, architect solutions, define business case, blueprint approach, develop deliverables. Liaise with the client stakeholders and EY senior members to refine and approve the deliverables.

Requirements

  • A bachelor’s degree in related technology field (Telecom Engineering, Science, etc.) or comparable job experiences
  • At least 7 years of experience around Telecom B/OSS and Network infrastructure, Network Data management
  • At least 2 year of experience in delivering Telcom Technology evolution projects
  • Strong written and

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