Specialist - Talent & Organizational Development Programs

About the position In Penske Talent Development, it is our mission to create experiences and resources for our colleagues to transform as human beings. In doing so, we grow the organization’s capacity to serve our communities while being a positive force for good in the world. Position Summary: The Specialist position is responsible for the day-to-day execution of Penske’s Rental Training Portfolio, serving 1,700+ associates annually through 36+ virtual, in-person, and blended learning experiences. This role manages the logistics, coordination, and production that enable smooth program delivery. You'll serve as the primary day-to-day contact through the Rental Training inbox, manage program enrollments, orchestrate event logistics across multiple vendors, and provide live producer/support during program delivery. Your work in learning technologies, event coordination, and operational systems ensures every detail—enrollment, materials, technology, vendor partnerships, purchasing—is handled effectively so facilitators can focus on instruction and participants can focus on learning. Success in this role requires someone who can manage competing priorities, troubleshoot in real-time during live sessions, maintain strong vendor relationships, and serve as the dependable operational foundation the team relies on. You'll work closely with the Manager of Talent & OD (Rental), program designers, and facilitators, gaining expertise in enterprise-scale learning operations while developing skills in learning technologies, event production, and stakeholder coordination. The Specialist - Talent & OD will report to the Manager of Talent & OD (Rental). This role is based in Green Hills, PA with hybrid flexibility (anticipate 3-4 days/week onsite as corporate policy evolves). Penske’s corporate offices are located in Reading, PA, 75 miles northwest of Philadelphia. This position may require travel up to 15% for training program support and team collaboration.

Responsibilities

• Coordinate end-to-end logistics for 36+ signature live programs annually including materials production, vendor coordination, venue management, technology setup, and communication with participants, facilitators, and stakeholders
• Serve as producer for virtual instructor-led sessions: manage Zoom operations, facilitate breakout rooms, moderate chat/polls, and troubleshoot technology issues in real-time
• Provide onsite support for in-person programs including day-of logistics coordination, facilitator assistance, and real-time problem-solving
• Develop and maintain program checklists to ensure consistency and quality across all delivery formats
• Produce program materials (handouts, nametags, instructional aids, schedules, manuals) and maintain inventory of training supplies
• Manage the Rental Training inbox as primary contact for participant inquiries, enrollment requests, and program questions
• Process weekly onboarding enrollments in assigned LMS (LMS365/Oracle) and coordinate event-based registrations for live programs across all delivery formats
• Maintain the Rental Training calendar and respond to routine inquiries about courses, schedules, locations, and requirements
• Manage program enrollments, track completions, and maintain accurate training records across systems
• Manage relationships with external vendors and partners, coordinating purchasing, invoicing, and expense tracking under the direction of leadership
• Track event costs and maintain accurate expense records to support budget management
• Execute event logistics including conference room bookings, catering, hotel arrangements, and venue setup
• Maintain organization systems for Teams channels and shared resources to support team collaboration
• Collect and organize participant surveys and attendance reports
• Identify opportunities to streamline processes and improve operational efficiency through tools like Smartsheet and other automation solutions
• Collaborate with the Talent Development team on additional projects as assigned

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