Quality Assurance/Business Analyst (Carmel, IN)
BeneSys, Inc. is seeking a motivated self-starter to join their team as a Quality Assurance Business Analyst. In this role, you will work with the QA team to test development changes and the BA team to investigate client-reported issues, provide training, and write documentation. A background in health insurance or SaaS is helpful but not required.
Responsibilities
- Document and track change requests in the IT ticket system
- Testing of new system releases and patches
- Document changes to system
- Work with development team to design user-friendly software solutions
- Assist with implementation team to manage projects as needed
- Provide customer support and end-user training as needed
- Troubleshooting of claims processing and system issues
- Document procedures
- Provides analysis, definition, and direction to computer applications related development and maintenance activities
- Ensures correct business functionality, requirements, and industry standards are addressed within the software application
- Regular and predictable attendance is an essential function of this job
Skills
- Bachelor's degree or higher - preferred
- Experience working in medical claims processing, medical coding, or software configuration - preferred
- Enthusiasm for learning new things and a willingness to become a subject matter expert in Spyglass
- Excellent communication skills (written and verbal)
- Ability to calculate accumulators involved in claims processing, such as different out of pocket and coordination of benefit methodologies
- Applicant must be located in the greater Indianapolis area and able to commute to our Carmel, IN office
- Regular and predictable attendance is an essential function of this job
- Background knowledge in health insurance and/or Software as a Service (SaaS)
Benefits
- 12 paid holidays
- Paid Time Off (PTO)
- 3 days paid bereavement
- Up to 20 days paid jury leave
- Medical, dental, and vision insurance, with option for dependent coverage
- Company-paid basic life, short-term disability, long-term disability, and AD&D insurance
- 401k with employer match
- Tuition reimbursement program
- Career development opportunities
- Referral bonus for all successful full-time referrals
- Annual opportunities for increases
Company Overview
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