Tech Consulting - ERP Apps Specialist II
Do you have experience with data analysis using SQL and using browser developer tools? Do you have technical implementation experience? This may be the role for you! About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About the Team Technical consulting team for fraud and identity products at LexisNexis Risk Solutions.
About the Role
As a Technical Consultant with the Professional Services Team (North America), you will provide SaaS application integration services to clients. You will be responsible for analyzing their needs, customizing software configurations and workflows, and supporting integration and test to move customers from contract to production. Requirements:
- Bachelor’s degree or equivalent experience in technical implementation and customer-facing roles, especially in industries like financial services, government, ecommerce, or education.
- Familiarity with enterprise operating systems (Windows, Unix), cloud platforms (Azure, AWS), and internet infrastructure concepts such as OSI model, DNS, web/application servers, and encryption protocols.
- Understanding of coding principles, with experience in one or more programming languages; knowledge of data structures (XML, JSON, RDMS) and API integration (REST, HTTP methods).
- Exposure to enterprise application architecture and web development workflows including authentication, payment systems, HTML, DOM, and JavaScript.
- Awareness of Single Page Application (SPA) frameworks (e.g., React, Angular) and native mobile development for iOS and Android, including SDK integration.
- Strong analytical, troubleshooting, and communication skills, with the ability to explain technical concepts to non-technical audiences.
Responsibilities:
- Collaborate with stakeholders to achieve engagement goals, maintain client relationships, and provide support within project scope.
- Translate client needs into actionable solutions, including testing, documentation, and training.
- Monitor project timelines, risks, scope, and budget, escalating issues when needed.
- Represent customer interests internally and promote organizational capabilities.
- Identify potential upsell opportunities and coordinate with consulting teams for follow-up.
- Apply knowledge of related systems to improve customer experience and engagement outcomes.
U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates.This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Apply tot his job Apply To this Job