Specialist, Content Producer

Job Summary

• Responsible for content production of selected digital and supplement content.
• Responsible for applying content structure, enrichment standards, and other compliance standards (e.g. accessibility).
• Responsible for digital courseware content that will be used in both print and digital delivery.
• Responsible for identifying and managing vendors for quality compliance, schedule and budget, and provides feedback on performance.
• Responsible for communication across cross-functional teams regarding workflow related to production of digital content to be used on Pearson systems and across multiple partner platforms.
• Responsible for managing the change control process, and impartially resolving process issues and bottlenecks, as applicable.
• Responsible for communicating with teams and building processes that support content development and production workflow.
• Supports the delivery of efficacy requirements at product lifecycle stage gates in content development.
• Includes in program planning the addition of content metadata and ensures that content is sufficiently enriched and appropriately formatted to deliver efficacy analytics for high impact on learner outcomes.
• Liaise with partners at Pearson Vue, Pearson X, Pearson video studio & other internal/3rd party partners to help coordinate and schedule resources to build customer facing courseware products.

Quality Analysis

• Be responsible for the testing phase of the production process to ensure that the final products meet the company standards.
• Ensure that the final product satisfies the product requirements and meet end-user expectations.

Skills Profile: Required Knowledge and Experience

• Minimum of 4-6 years managing small to medium-sized project/initiative teams using project management tool sets (smartsheets, Projects, etc.).
• Proven track record of communicating and influencing senior level management and stakeholders.
• Experience managing content and content workflows within technical environments - planning and delivering technical and print products and experience.
• Proven success in risk identification, monitoring and mitigation and development and use of change control processes are especially important.

Formal education or equivalent

• Strong academic grounding – Bachelor’s degree or equivalent required.
• Project Management certification, PMP (PMI) or equivalent (not mandatory but good to have)
• Optional: Agile education or certification.

Soft Skills

• Flexible and adaptable, with a positive attitude when operating in an environment of continual flux.
• Ability to influence and negotiate where necessary with peers, project team, sponsors/stakeholders and other internal teams as needed.
• Ability to respond confidently to conflicts and manage situations positively, proactively escalating on-going issues.
• Demonstrates highly active ownership of projects, ability to proactively assess and mitigate risk, and actively poses solutions to problems.
• Communicates effectively (written and verbally) with peers, project team, sponsors/stakeholders.
• Able to assess and manage across a full project breadth and depth, ensuring a successful delivery of products.
• Ability to work with cross-functional teams delivering both digital and print product outputs.
• Diligent attention to detail.
• Strong organization skills: Self organizing and self-motivating.
• Strong time management abilities - organizing tasks in a logical and efficient manner allowing for multi-tasking and making appropriate calls on prioritization.

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