Travel Consultant (AU, Australia, Virtual, APAC)

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Travel Consultant, Corporate

This is a full time permanent position with BCD Australia

If you are based in Sydney NSW, then this role is hybrid

As a Corporate Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? If so, then you may be a great fit, to work with BCD Travel’s corporate clients to support them with their travel requirements. Does this sound like you? – Read on! 

As a Corporate Travel Consultant, you will

• Search and confirm travel reservations for our corporate clients, using various forms of communication modes, including phones, email and live chat  

• Strong understanding of a client travel policy and can consistently provide consultation to the customer

• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

• Provide the client with the required industry information, such as low fares, exchange costs, and penalties

• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement

About you

• Proven experience as a travel agent, with a minimum of three (3) years’ experience working for a travel management company on managing corporate travel arrangements

• Mid to advanced level skills in GDS Sabre – we provide dedicated training in Sabre too!

• Willingness to flex from time to time on roster start and finish times

• Strong verbal and written communication skills in English

• Solid working knowledge of the travel industry, policies, procedures, and processes

• Must have full working rights in AU

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You’ll be offered

• Opportunities to grow your skillset and career
• Celebrate your birthday – 1 day Birthday leave each year
• Access to the company’s Employee Assistance Program
• Salary Sacrifice Options
• Education Assistance Opportunities
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated - Be You at BCD!

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].

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