Property Field Claims Adjuster Sr - Effingham, Illinois
Experience more with a career at COUNTRY Financial!
We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.
About the role
Looking for a genuinely rewarding career where you know you're actually making a difference in people's lives? COUNTRY Financial is seeking a Sr. Property Claims Representative to join our field claims team. You'll be providing a consistent, positive, and satisfying claims experience for our clients through the proper investigation, evaluation, negotiation, and settlement of property claims. You'll learn how to use innovative technologies, i.e., drones for property inspections. In addition to on-site inspections, we also use virtual claim handling software to lead our clients safely and expertly through the claim process. This is a full‑time field‑based role supporting a designated territory that includes Effingham and Pana, Illinois, and surrounding areas. The primary service counties include Christian, Montgomery, Bond, Shelby, Fayette, and Effingham.How does this role make an impact?
- Investigates claims by determining applicable policy coverage, evaluates, negotiates and settles assigned claims. - Initiates contact with insureds, claimants, and all relevant parties to gather basic information, obtain recorded statements (when necessary), and explain the overall claims process. - Completes physical and/or virtual inspections of damaged property (when necessary), evaluates damages, and prepares written estimates according to policy provisions and liability.Do you have what we're looking for?
- Typically requires 7+ years of relevant experience or a combination of related experience, education and training.
- Field property claims experience with residential and/or commercial losses
- Solid understanding of property coverages, policies, and claims best practices
- Experience creating repair estimates using industry-standard tools (e.g., Xactimate)
- Comfortable using virtual claim tools and new technologies, including mobile apps, photos, video, and drones
- Demonstrated success negotiating and resolving claims while delivering excellent customer service
- Clear written and verbal communication skills
- Self-directed and organized, with the ability to manage a full field caseload independently.
- Maintains the appropriate adjuster's licensing as required by the states in which we do business.
- For Property-Field representatives only, excluding representatives in the Large Property Loss Unit: Part 107 drone license required for roof inspections. License must be obtained within 5 months of start date; must pass exam within 3 attempts.
- Position may require extended or non‑standard work hours, including availability to support Catastrophe (CAT) response efforts as business needs dictate.
#LI-CORP
#LI-Remote
Base Pay Range:
$77,600-$106,700The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.
Incentive Pay:
In addition to base salary, this position is eligible for a Short-Term Incentive plan.
Why work with us?
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today!
Apply To This Job