Account Manager (Research Background)
MindTake Research GmbH is a leading provider of proprietary online market research panels and communities across Central and Southeastern Europe. The Account Manager will take ownership of client communication and commercial processes, ensuring a smooth and efficient experience for clients in Bulgaria.
Responsibilities
- Be the main point of contact for our clients in Bulgaria
- Manage incoming requests and prepare professional offers
- Coordinate smoothly with internal operations and research teams
- Build strong, long-term relationships and ensure recurring business
- Spot opportunities to upsell and grow accounts
- Keep client data and opportunities up to date in the CRM
Skills
- Fluency in Bulgarian and English
- Organizational skills to handle multiple projects at once
- Background in research, marketing, business, or similar
- Ability to learn fast on the job
- Experience in client communication and commercial processes
- Ability to manage incoming requests and prepare professional offers
- Ability to coordinate with internal operations and research teams
- Ability to build strong, long-term relationships and ensure recurring business
- Ability to spot opportunities to upsell and grow accounts
- Ability to keep client data and opportunities up to date in the CRM
Benefits
- Remote work with an international, collaborative team
- Exposure to clients across Europe
- Hands-on onboarding and continuous development
- Direct impact on company growth
Company Overview