Director of Operations: Flexible Part-Time Remo...

We’re thrilled to find our part time Director of Operations by the beginning of April. If this is you, please… read on. Who We Are. LEAN IN - MAKE BANK, INC exists to help women—especially licensed mental health clinicians and other service-based professionals—earn life-first fees, build real wealth, and step fully into their power. We believe amazing therapists with money create more good in the world. Our mission is to dismantle systems that create scarcity & martyrdom by upending the belief that true service requires self-sacrifice. Over the next three to five years, we are building a company that delivers extraordinary student results, while earning $3 million annual revenue at 50% profitability by creating smooth, scalable operations. After that, we will create a plan to expand beyond only licensed mental health therapists and tap into a broader ecosystem of women-led service-based companies. Through coaching, mentorship, live events, and thought leadership, we will amplify the voices of women and people from marginalized communities who have been told to sit down and stay small—and instead equip them to take up space, build wealth, and lead. LIMB, INC has been operating for 10 years. We are thrilled to take it to the moon over this next decade. You will thrive in this role if: You will work best in this environment if you are obsessed with results, energized by big vision, and wired to turn strategy into execution—all while working collaboratively and independently. You come alive when you are the operational linchpin: coordinating lead generation, managing conversion systems, ensuring renewals, overseeing team & KPIs, pulling the right levers when numbers dip, and building seamless systems where student success fuels sales and sales fuel growth. You are excited to manage the details behind the scenes so the visionary can take the stage, while also feeling comfortable in front facing positions when given the opportunity to shine on, you bright diamond. You think in revenue loops vs. to-do’s. You are proactive, data-driven, decisive, and motivated by building something iconic. If you love being the engine behind a powerful brand—and want to help scale a mission-driven company to predictable, profitable growth—you will be a rockstar in this role. You will thrive in this environment if, when handed an outcome, your first instinct is to create solutions, priorities, and a plan — vs. highlighting the problems. If you are an Operator who is emotionally regulated, highly optimistic, and energized by big ideas, not overwhelmed by them, this is the place. If you love turning bold vision into concrete execution, thrive on accountability, ask sharp questions, and meet new direction with “yes, and,” you will thrive here. If you are tentative, risk-averse, anxious around growth, or need emotional cushioning before moving into action, this work environment is not suited for you. About the CEO: Hey! My name is Tiffany McLain, founder of Lean In-Make Bank, Inc. I am a wildly ambitious, relentlessly determined and highly empathic visionary—and the front-facing CEO of the business. I work best when I can paint bold pictures of what is possible, take the stage, build relationships, and help our students move beyond the blocks they cannot yet see.I will know we're a good fit when I see that leads and sales are coming in every week, that our clients are being supported with excellence, that the team is collaborating with excitement and clarity—all without me having to manage the daily details and put out fires. You and I, we’ll co-create KPIs and metrics once you’re onboarded. A successful 6-12 month timeline means we are consistently generating and converting leads, tracking clear KPIs, maintaining predictable $60K+ in recurring revenue, and driving new monthly sales to hit $85K months at 50% profit—while Tiffany works no more than 20 hours a week in a CEO capacity. While I have high expectations, I also have a deep understanding that when the team moves fast, things break. And that’s actually good news at our company! We have big goals and big hearts and we make a lot of room to experiment, play and test. With these ambitious success metrics comes collaboration, mentorship, guidance, community and an opportunity for massive upleveling.(Can I just say, I’m already so stoked to meet you?) I will shrivel up and die if I’m forced to live in day-to-day logistics, protect my own calendar, or manage operational details—which opens up a massive opportunity for someone who is obsessed with execution, energized by turning vision into systems, and hungry to own real outcomes. If you love project planning, KPI tracking, revenue strategy, and being the operational force behind a bold mission, this is your seat at the table. You will step into significant leadership, real growth, and have a true CEO partner who is thrilled—not threatened—to hand off day-to-day operations so she can take the stage, expand the bra