Sales Scheduler – Solar and Roofing
Trinity Solar is the largest privately held residential solar and roofing installer in the United States, and they are seeking a Sales Scheduler - Solar and Roofing to join their team. This role involves making outbound calls to homeowners, addressing their concerns, and helping them reconnect with solar professionals to facilitate their transition to solar energy.
Responsibilities
- Make outbound calls to homeowners who had prior appointments or interest in solar
- Conduct quality assurance conversations to understand the homeowner’s previous experience and address any lingering hesitations
- Identify and address hesitations or challenges that prevented homeowners from moving forward previously
- Re-engage and reschedule homeowners with a solar professional
- Support the preparation of solar designs and contracts
- Maintain accurate records of homeowner’s interactions
- Meet or exceed performance goals related to engagement, reschedules and conversations
- Occasional visits to the office location for training and team building events – otherwise position is 95% remote
Skills
- Must be 18 years of age and HS Diploma
- Professional and friendly phone demeanor with excellent communication skills
- Self-motivated, coachable and driven to succeed
- Comfortable with technology and willingness to learn new tools – experience with Excel a plus
- Ability to sit at a desk and work on a computer for extended periods
- Strong problem-solving and customer service skills
- Prior experience in customer outreach, call center or sales support
Benefits
- Health, vision, and dental insurance
- 401K savings plan with company match
- Life insurance available, both companies paid and elected
Company Overview