[Remote] Outbound Business Development Representative

Note: The job is a remote job and is open to candidates in USA. Customer.io is a platform that helps companies send automated communications. They are seeking an Outbound BDR to proactively identify and engage potential customers, conduct outreach, and qualify leads for the sales team.

Responsibilities

• Research and identify target accounts using various tools and resources, building a robust prospect list
• Initiate outreach through cold calls, emails, and social media to generate interest and qualify needs
• Qualify leads based on business fit, timing, and readiness to speak with an Account Executive
• Schedule high-quality meetings between interested decision-makers and our sales team
• Maintain accurate records of prospect interactions and pipeline status in our CRM
• Collaborate with marketing to refine outreach strategies and improve lead generation processes
• Nurture relationships with prospects who are interested but not yet ready to engage fully
• Regularly update your manager and team on outreach activity and progress toward goals

Skills

• Strong communication skills and genuine enjoyment connecting with new people
• Resilience with rejection and the self-motivation to keep pushing toward targets
• Excellent organization and ability to manage multiple priorities with attention to detail
• Familiarity with CRM tools like Salesforce or HubSpot
• A proven track record in lead generation and outreach
• Ability to work independently in a fast-paced, target-driven environment
• Located in Ireland
• 1–2 years of experience in a similar outbound sales role, ideally in SaaS or tech
• Prior outbound sales experience at a SaaS company
• Familiarity with sales methodologies and lead generation strategies
• Willingness to travel for team events (approximately 1-2x per quarter)
• Business Proficient Language: French

Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
• 16 weeks paid parental leave
• Unlimited PTO
• Stipends for remote work and wellness
• A professional development budget

Company Overview