Sales Development Representative
athenahealth is a company focused on creating accessible, high-quality, and sustainable healthcare solutions. They are seeking a Sales Development Representative to engage prospective healthcare organizations, generate qualified opportunities, and support the growth of their sales pipeline across multiple market segments.
Responsibilities
- Engage prospective clients through phone, email, and online outreach to introduce athenahealth’s solutions
- Develop effective outreach strategies by collaborating with Sales Executives, Marketing, and other internal partners
- Assess the effectiveness of outreach approaches and adjust strategies based on insights and feedback
- Establish initial relationships with prospects to understand needs, qualify opportunities, and transition them to Sales Executives
- Maintain accurate records of activities, interactions, and opportunity details in Salesforce
- Apply strong communication skills to clearly convey value propositions and address prospect questions
- Manage time and priorities to meet outreach goals and pipeline targets
- Use AI-enabled tools to enhance research, personalize outreach, and improve productivity while learning new AI capabilities as they emerge
- Participate in team meetings, training sessions, and skill-building activities to support continuous development
- Represent athenahealth with professionalism in all interactions, both in person and virtually
- Contribute to special projects that support sales operations or process improvements
- Collaborate with peers to share insights, refine messaging, and strengthen team performance
- Support event-related outreach or follow-up activities as needed
- Assist in testing new tools, templates, or workflows that improve team efficiency
- Provide feedback to leadership on prospect trends or common barriers
- Participate in optional development programs, such as presentation workshops or peer coaching
- Help onboard new team members by sharing best practices when requested
Skills
- Bachelor's degree or equivalent professional experience
- 1–3 years of professional experience, preferably in sales or a related field
- 1–3 years of outbound prospecting or cold‑calling experience
- Working knowledge of Salesforce or similar CRM systems
- Strong communication skills, both written and verbal
- Ability to build rapport with prospects and understand their needs
- Strong critical thinking and problem‑solving abilities
- Solid business acumen and ability to articulate value clearly
- Strong organizational and time‑management skills
Benefits
- Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
- We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
- In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
- We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Company Overview
Company H1B Sponsorship