Remote Customs Trade Coordinator – Data Entry Specialist for International Logistics at arenaflex

About arenaflex – A Global Leader in Logistics Innovation

arenaflex is a world‑renowned logistics powerhouse that connects businesses and consumers across continents. With a legacy of pioneering solutions, cutting‑edge technology, and a relentless focus on customer satisfaction, arenaflex offers a dynamic environment where ambition meets opportunity. Our mission is to simplify global trade, empower supply chains, and deliver unparalleled service excellence. As we continue to expand our remote workforce, we are looking for detail‑oriented professionals who thrive in fast‑paced, data‑driven settings.

Position Overview

The Remote Customs Trade Coordinator – Data Entry Specialist plays a critical role in ensuring that import and export documentation is accurate, compliant, and processed efficiently. This full‑time, remote position is based in the United States, with a primary focus on the New York market, but offers the flexibility to work from any location within the country. You will be the bridge between internal teams, external partners, and government agencies, guaranteeing that every shipment meets customs regulations and internal standards.

Key Responsibilities

• Provide immaculate customer service by responding promptly to inquiries from internal stakeholders, carriers, and external clients.
• Enter, verify, and reconcile customs clearance data from multiple sources, including internal systems, SOPs, tariff books, websites, and customs portals.
• Prepare, review, and submit import‑related documentation (e.g., commercial invoices, packing lists, certificates of origin) to U.S. Customs and Border Protection (CBP) and other relevant agencies.
• Maintain and update shipment records in accordance with regulatory retention requirements and arenaflex’s internal data‑management policies.
• Ensure compliance with all international import and export regulations, including Incoterms, trade agreements, and hazardous material guidelines.
• Collaborate closely with internal departments—such as Operations, Finance, Compliance, and Customer Service—to deliver a high level of service to clients.
• Process corporate financial shipments, including invoicing, payment reconciliation, and expense tracking.
• Perform remote filings and electronic submissions as required by customs authorities and trade partners.
• Uphold all administrative and hierarchical procedures, ensuring that documentation follows arenaflex’s standard operating protocols.
• Utilize multiple software platforms and reference materials to resolve discrepancies, answer client questions, and support continuous improvement initiatives.
• Assist with ad‑hoc projects, special audits, and process‑enhancement tasks as assigned by management.

Essential Qualifications

• High School Diploma (HS) or GED required; a Bachelor’s degree is preferred but not mandatory.
• Minimum of six months of relevant work experience in data entry, logistics, or a related field is desirable.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with industry‑specific tools such as Viewpoint or similar logistics platforms.
• Strong written and verbal communication skills, with the ability to convey complex information clearly and professionally.
• Demonstrated critical‑thinking abilities and problem‑solving aptitude, especially when handling high‑volume, time‑sensitive tasks.
• Ability to work independently with minimal supervision while maintaining high accuracy and attention to detail.
• Excellent interpersonal skills, enabling effective collaboration with clients, carriers, government agencies, and internal teams at all levels.

Preferred Qualifications & Additional Skills

• Experience with customs documentation, import/export compliance, or international trade regulations.
• Familiarity with electronic data interchange (EDI) systems and customs filing portals (e.g., ACE, DESADV).
• Prior exposure to remote work environments and self‑management tools (e.g., Slack, Teams, project‑management software).
• Certification in logistics, supply chain management, or related disciplines (e.g., CLTD, CITT).
• Multilingual abilities, particularly in Spanish or Mandarin, to support diverse client bases.

Core Competencies & Skills

• Data Accuracy: Meticulous entry and verification of trade data to prevent costly compliance errors.
• Regulatory Knowledge: Understanding of U.S. customs regulations, trade agreements, and import/export compliance standards.
• Technology Savvy: Comfortable navigating multiple software platforms, databases, and digital filing systems.
• Time Management: Ability to prioritize tasks, meet tight deadlines, and manage competing priorities without sacrificing quality.
• Communication: Clear, concise, and professional interaction with internal and external stakeholders.
• Team Collaboration: Works effectively across functional teams, fostering a cooperative and solution‑focused atmosphere.
• Adaptability: Thrives in a fast‑changing environment, quickly learning new processes and tools.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its employees. As a Remote Customs Trade Coordinator, you will have access to:

• Structured onboarding programs that cover arenaflex’s systems, compliance frameworks, and customer service standards.
• Continuous learning portals offering courses in international trade law, advanced Excel analytics, and logistics technology.
• Mentorship from senior compliance and operations leaders, providing guidance on career pathways within the organization.
• Opportunities to transition into higher‑impact roles such as Customs Compliance Analyst, Import/Export Manager, or Global Trade Operations Specialist.
• Regular performance reviews with clear metrics, enabling you to track progress and set ambitious yet attainable goals.

Work Environment & Culture at arenaflex

Our remote workforce is built on a foundation of trust, flexibility, and inclusivity. arenaflex promotes a culture where:

• Employees are empowered to make decisions that benefit customers and the business.
• Collaboration is facilitated through virtual “watercooler” chats, cross‑functional project teams, and regular town‑hall meetings.
• Diversity, equity, and inclusion are not just buzzwords but integral to our hiring, promotion, and community‑engagement practices.
• Work‑life balance is respected, with flexible scheduling, generous paid time off, and wellness resources.
• Innovation is encouraged; we regularly solicit ideas from front‑line staff to improve processes and enhance service delivery.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly wage ranging from $20 to $30, commensurate with experience and performance. In addition to base pay, you will receive:

• Comprehensive health, dental, and vision insurance plans.
• Retirement savings options with company matching contributions.
• Paid training and certification programs to support skill development.
• Employee assistance programs (EAP) for mental health and personal well‑being.
• Technology stipend to equip your home office with the tools needed for success.
• Performance‑based bonuses and recognition awards.
• Access to arenaflex’s global network, enabling cross‑border collaboration and cultural exchange.

How to Apply

If you are a detail‑driven professional with a passion for international trade and a desire to thrive in a remote, collaborative environment, we want to hear from you. Join arenaflex and become part of a team that shapes the future of global logistics.

Apply Job!

Closing Statement

arenaflex is committed to building a workforce that reflects the diversity of the markets we serve. We encourage candidates of all backgrounds to apply. Take the next step in your career and help us deliver seamless, compliant, and customer‑focused logistics solutions worldwide.