Part‑Time Remote Customer Support & Service Technician – Beverage Equipment Maintenance – $27/hr – Tampa, FL

Join arenaflex – A Global Leader in Refreshing Experiences

At arenaflex, we believe that a perfectly chilled beverage can turn an ordinary moment into a memorable one. With a legacy of innovation, sustainability, and community engagement, arenaflex delivers refreshing experiences to millions of consumers worldwide. As we continue to expand our service footprint, we are looking for enthusiastic, technically‑savvy individuals to join our remote customer support team. If you thrive on solving problems, enjoy hands‑on work, and love delivering exceptional service, this part‑time role could be your next great opportunity.

Why This Role Matters

Our customers rely on arenaflex’s state‑of‑the‑art beverage dispensing equipment to keep their venues stocked with ice‑cold drinks. As a Customer Support & Service Technician, you will be the frontline guardian of that experience. You’ll combine technical expertise with a customer‑centric mindset to ensure every machine runs smoothly, every issue is resolved quickly, and every client feels valued.

Key Responsibilities

• Perform Mechanical Services: Conduct routine maintenance, minor repairs, and preventive upkeep on beverage dispensing machines according to arenaflex’s standards.
• Troubleshoot Equipment Issues: Diagnose mechanical and electrical problems, identify root causes, and implement effective solutions on the spot.
• Maintain Refrigeration Systems: Ensure all refrigeration components operate within optimal temperature ranges to guarantee product quality.
• Document Service Activities: Accurately record service reports, parts used, and time spent on each job in arenaflex’s digital tracking system.
• Collaborate with Clients: Communicate clearly with venue owners, managers, and staff, explaining technical findings in plain language and offering recommendations for long‑term reliability.
• Support Remote Operations: While the role is remote, you will travel to client sites within the Tampa area and surrounding regions as needed.
• Uphold Safety Standards: Follow all safety protocols, use personal protective equipment, and ensure a safe working environment for yourself and others.
• Flexibility for Weekend Shifts: Be prepared to work Saturdays, Sundays, or holidays when service demands arise.

Essential Qualifications

• High school diploma or equivalent (GED) – required.
• Valid driver’s license with a clean driving record – required.
• Demonstrated interest or experience in mechanical repair, preferably with refrigeration or beverage equipment – required.
• Ability to lift and maneuver objects up to 50 pounds safely – required.
• Strong communication skills and a customer‑first attitude – required.

Preferred Qualifications

• Associate’s or Bachelor’s degree in Mechanical Engineering, Technical Maintenance, or a related field.
• Previous experience servicing commercial beverage dispensers, vending machines, or similar equipment.
• Certification in refrigeration technology (e.g., EPA 608) or related trade.
• Familiarity with basic electrical troubleshooting and wiring diagrams.
• Experience using mobile service apps or field service management software.

Core Skills & Competencies

• Technical Aptitude: Ability to read schematics, understand mechanical systems, and perform hands‑on repairs.
• Problem‑Solving: Quick identification of issues and implementation of effective fixes.
• Customer Service Excellence: Patience, empathy, and clear communication with diverse client bases.
• Time Management: Efficiently schedule and complete service calls within allocated windows.
• Team Collaboration: Work cooperatively with arenaflex’s remote support team, dispatch coordinators, and parts specialists.
• Adaptability: Adjust to changing priorities, weekend assignments, and varying client environments.

Career Growth & Learning Opportunities

arenaflex is committed to investing in its people. As a part‑time service technician, you will have access to a robust learning platform that includes:

• On‑the‑job mentorship from senior technicians and engineering leaders.
• Online courses covering advanced refrigeration theory, electrical safety, and emerging beverage technology.
• Opportunities to earn industry‑recognized certifications with company sponsorship.
• Pathways to full‑time roles in field service management, technical training, or product development.

Compensation, Perks & Benefits

We recognize the value of your expertise and time. This position offers a competitive hourly rate of $27 per hour, with the potential for performance‑based bonuses. Additional benefits include:

• Flexible scheduling to accommodate personal commitments.
• Paid mileage reimbursement for travel to client sites.
• Company‑provided tools and safety equipment.
• Access to a health and wellness stipend for fitness, nutrition, or mental‑health resources.
• Employee discount on arenaflex products and merchandise.
• Opportunities to participate in community outreach programs and sustainability initiatives.

Work Environment & Culture at arenaflex

arenaflex fosters an inclusive, collaborative, and forward‑thinking culture. Even though this role is remote, you’ll be part of a vibrant community that values:

• Innovation: We encourage creative thinking and continuous improvement in every service interaction.
• Diversity & Inclusion: A workplace where varied perspectives are celebrated and everyone feels a sense of belonging.
• Work‑Life Balance: Flexible hours, remote work options, and a supportive management team that respects personal time.
• Recognition: Regular acknowledgment of outstanding performance through awards, shout‑outs, and career advancement.

How to Apply

If you are ready to bring your mechanical skills, customer‑service passion, and enthusiasm for a globally recognized brand to arenaflex, we want to hear from you. Click the link below to submit your application, upload your resume, and tell us why you’re the perfect fit for this role.

Apply Now – Join arenaflex’s Service Team!

Closing Thoughts

At arenaflex, every chilled beverage, every perfectly functioning dispenser, and every satisfied client is a testament to the dedication of our service professionals. By joining our part‑time remote support team, you become an essential part of that success story. Take the next step in your career, enjoy a rewarding work schedule, and help us keep the world refreshed—one machine at a time.