Customer Service & Sales Growth Representative – Remote‑Hybrid Role Driving Market Expansion for arenaflex in the Gig‑Economy Staffing Sector

About arenaflex – Pioneering the Future of Flexible Work

arenaflex is on a mission to reshape the staffing landscape by connecting talented individuals with businesses that need agile, on‑demand talent. Our innovative platform empowers more than 80,000 gig workers across the United States to earn supplemental income, enjoy flexible schedules, and experience greater satisfaction on the job. As a fast‑growing leader in the gig‑economy, arenaflex combines cutting‑edge technology with a people‑first philosophy, creating a vibrant ecosystem where workers, employers, and our internal teams all thrive.

Why This Role Matters

In the next phase of our expansion, arenaflex is looking for a high‑energy, results‑driven professional who can blend exceptional customer service with strategic sales execution. This role is the bridge between our proven national contracts and new market opportunities, ensuring that every client interaction translates into lasting partnerships and sustainable revenue growth. If you love the challenge of turning prospects into loyal customers while delivering top‑tier support, this is the position for you.

Position Overview

As a Customer Service & Sales Growth Representative at arenaflex, you will start with a curated list of prospective clients that already have approved contracts with their parent companies. Your primary mission will be to activate these accounts quickly, while also hunting for fresh business opportunities in your assigned territory. The role is fully remote, with occasional hybrid meetings in our Royal Oak, MI office, giving you the flexibility to work from home while staying connected to the broader team.

Key Responsibilities

• Client Activation & Closing: Secure new business by closing deals with assigned prospects and expanding existing relationships.
• Stakeholder Outreach: Design and execute multi‑channel outreach campaigns—including email, cold calling, and in‑person visits—to generate qualified leads.
• Prospect Nurturing: Build trust through consistent follow‑up, turning leads into active customers and ensuring a smooth onboarding experience.
• Onboarding & Data Management: Capture and document client location details, contract terms, and contact information in our CRM system.
• Team Collaboration: Partner closely with internal sales, recruiting, and operations teams to deliver seamless service that turns first‑time buyers into lifetime advocates.
• Pipeline Alignment: Align recruiting pipelines with sales forecasts to guarantee that talent supply meets client demand.
• Market Development: Act as arenaflex’s ambassador in your region, establishing brand presence, networking with industry groups, and identifying emerging market trends.
• Performance Tracking: Record all stakeholder interactions, sales activities, and outcomes in the CRM to provide transparent reporting for leadership.
• Continuous Improvement: Provide feedback on process enhancements, share best practices, and stay adaptable as arenaflex refines its go‑to‑market strategy.

Essential Qualifications

• Minimum of 1 year proven experience in sales, business development, or customer service.
• Demonstrated ability to meet or exceed sales targets in a remote or hybrid environment.
• Strong communication skills—both written and verbal—with the confidence to engage C‑level stakeholders.
• Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and basic data entry accuracy.
• Self‑motivated, goal‑oriented, and comfortable working independently without daily supervision.
• Reliable high‑speed internet connection and a suitable home office setup.

Preferred Qualifications & Nice‑to‑Haves

• Previous experience in staffing, gig‑economy platforms, or workforce solutions.
• Analytical mindset with the ability to interpret sales metrics and adjust tactics accordingly.
• Competitive spirit paired with a collaborative attitude—someone who celebrates team wins.
• Experience managing or mentoring junior sales or customer service staff.
• Comfort with rapid change; a coachable attitude that embraces new processes and tools.

Core Skills & Competencies

• Relationship Building: Ability to cultivate trust quickly and maintain long‑term client loyalty.
• Negotiation & Closing: Skilled at moving conversations from interest to commitment.
• Time Management: Efficiently prioritize outreach, follow‑up, and administrative tasks.
• Problem Solving: Proactively address client concerns and turn challenges into opportunities.
• Tech Savvy: Comfortable navigating SaaS platforms, virtual meeting tools, and digital collaboration suites.
• Adaptability: Thrive in a fast‑moving environment where priorities shift based on market feedback.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its people. As you excel in this role, you will have access to:

• Structured mentorship programs with senior sales leaders.
• Quarterly training workshops on advanced negotiation, data‑driven selling, and customer experience design.
• Clear promotion pathways—from Representative to Territory Manager, then to Regional Sales Director.
• Opportunities to contribute to product feedback loops, influencing the next generation of arenaflex’s platform features.
• Cross‑functional projects that broaden your skill set beyond sales, such as talent acquisition strategy and market research.

Work Environment & Culture at arenaflex

Our culture is built on three pillars: Flexibility, Collaboration, and Impact. Whether you are logging in from a home office, a coffee shop, or a coworking space, you will find a supportive network of teammates who value transparency and shared success. arenaflex celebrates diversity, encourages open dialogue, and rewards innovative thinking. Regular virtual town halls, team‑building events, and an inclusive recognition program ensure that every employee feels seen and valued.

Compensation, Perks & Benefits

• Base Salary: $65,000 – $100,000 per year, commensurate with experience and performance.
• Performance Bonuses: Quarterly incentives tied to sales targets and client retention metrics.
• Health & Wellness: Comprehensive medical, dental, and vision coverage.
• Flexible Schedule: Ability to structure your workday around personal commitments while meeting core business hours.
• Remote Work Stipend: Support for home office equipment, internet, and ergonomic accessories.
• Paid Time Off: Generous vacation policy, sick leave, and holidays.
• Professional Development: Access to online learning platforms, industry conferences, and certification reimbursements.
• Employee Assistance Program: Confidential counseling and wellness resources.

How to Apply

If you are ready to drive growth for a market‑changing platform and enjoy the freedom of remote work, we want to hear from you. Submit your resume and a brief cover letter outlining your most relevant achievements. Our recruiting team will review your application and reach out to schedule a virtual interview.

Join arenaflex and Shape the Future of Work

At arenaflex, you will be part of a purpose‑driven organization that is redefining how people find flexible employment and how businesses meet their staffing needs. Your contributions will directly influence the lives of thousands of gig workers and the success of countless enterprises across the nation. Take the next step in your career—apply today and become a catalyst for change.