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[Remote] Windchill Infrastructure & System Administrator

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. Systems Innovation Engineering is a mission-driven technology company focused on strengthening national security and supporting critical industries. The Windchill Infrastructure & System Administrator is responsible for maintaining infrastructure supporting Windchill and related components, ensuring functionality and performance, and supporting application development projects for the US Navy.

Responsibilities

  • Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
  • Review and confirm infrastructure setup to recommend and implement any optimizations for performance/scalability/cost savings (e.g. switch from monolithic to cluster, establishment of a load balancer and backup/recovery plan)
  • Design, develop, and maintain a Windchill & ThingWorx Navigate image to be shared with Windchill Developers to support their daily work
  • Responsible for installing and performing upgrades of Windchill, applying critical patch sets, and fixing security vulnerabilities on a regular basis with all infrastructure and applications supporting Windchill
  • Responsible for performing rehosts to and data refreshes on non-production environments as needed
  • Conduct comprehensive testing, including unit, integration, and system testing ensuring application infrastructure and performance is maintained
  • Work with the larger Windchill production sustainment team to debug and resolve complex application/customization defects and issues that may require performance and infrastructure related investigations and solutions
  • Develop and maintain technical documentation for all environment infrastructure
  • Stay up to date with the latest Windchill developments and AWS industry best practices

Skills

  • Currently hold or able to obtain a U.S. security clearance
  • Currently hold PTC certifications for Windchill
  • Currently hold relevant AWS certifications
  • Bachelor's degree in Information Technology, Computer Science, Software Engineering, or other Engineering discipline
  • Minimum 5 years of experience working with PTC's Windchill PLM & ThingWorx Navigate software, specifically performing installations, patching, upgrades, and rehosts
  • Minimum 3 years of experience working with and setting up AWS cloud services to host Windchill
  • Experience managing Ansible playbooks
  • Experience with Windchill, ThingWorx Navigate, and AWS licensure
  • Experience maintaining and optimizing performance of Windchill version 12+ and ThingWorx version 9+
  • Experience diagnosing networking related issues
  • Experience managing Active Directory and AppStream
  • Experience reviewing and applying security STIGs on Windows and Linux
  • Experience collaborating with the PTC Technical Support & R&D organizations
  • Experience collaborating with AWS Technical Support
  • Experience setting up and working with Virtualized Environments hosting Windchill
  • Experience with installation and maintenance of an Oracle db
  • Proficiency in Red Hat Enterprise Linux and Windows Server administration, as well as scripting for Windchill Implementations
  • Knowledge of Windchill System & Business Administration, including security configurations
  • Excellent problem-solving skills and attention to detail
  • Strong communication and interpersonal skills
  • Strong documentation skills
  • Ability to work independently and as part of a team
  • Experience with database management systems (e.g. Oracle and SQL Server) and SQL scripting
  • Experience with and certifications in Agile software development methodologies
  • Experience with Fortify or other SAST security scanning tools
  • Familiarity with CI/CD pipelines and code management leveraging GIT (e.g. repo, branches, merging, conflict resolution, build hardening, ant scripting, and deployment vehicles like BIFF, SCF, etc.)
  • In-depth understanding of the aerospace and defense industry
  • Knowledge of DoD software development policies and requirements

Benefits

  • Paid Time Off
  • Paid Company Holidays
  • Medical, Dental & Vision Insurance
  • Optional HSA and FSA
  • Base and Voluntary Life Insurance
  • Short Term & Long-Term Disability Insurance
  • 401k Matching
  • Employee Assistance Program

Company Overview

  • Systems Innovation Engineering provides defense suppliers with solutions that transform the efficiency of product development. It was founded in 2017, and is headquartered in Mullica Hill, New Jersey, USA, with a workforce of 11-50 employees. Its website is https://siecompany.com/.

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