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Claims Representative, Auto

Worldwide Salaried Open

Job Description:

  • To analyze and process low to mid-level auto and transportation claims
  • Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy
  • Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution
  • Identifies and pursues subrogation opportunities; secures and disposes of salvage
  • Communicates claim action/processing with insured, client, and agent or broker when appropriate
  • Maintains professional client relations
  • Performs coverage, liability, and damage analysis on all claims assignments
  • Performs other duties as assigned
  • Supports the organization's quality program(s)
  • Travels as required

Requirements:

  • Bachelor's degree from an accredited college or university preferred
  • Secure and maintain the State adjusting licenses as required for the position
  • Three (3) years of personal line or commercial line property claims management experience or equivalent combination of education and experience required to include knowledge of construction basics
  • Property estimating software experience a plus
  • Familiarity with personal and commercial lines policies and endorsements
  • Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims
  • Knowledge of total loss processing, State salvage forms and title requirements
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed Service Expectations

Benefits:

  • medical
  • dental
  • vision
  • 401k and matching
  • PTO
  • disability and life insurance
  • employee assistance
  • flexible spending or health savings account
  • other additional voluntary benefits

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